Ralph Smith

Experience

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  Deerwood Country Club

  May 2005 - Mar 2008

  Assistant Golf Professional
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  ClubCorp

  Mar 2008 - Jan 2011

  General Manager
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  Golf Galaxy

  Sept 2010 - Apr 2015

  Director Of Instruction

  Conducted private and group golf lessons, including clinics.Organized and coordinated the facility's instructional program..Developed and articulated a teaching philosophy that is in accord with all Golf galaxy standards.Mentor and train golf associates ensuring that the teaching philosophy is consistent, specifically professional golf management interns. Develops customized schools for daily visitors.Ensures proper functioning and availability of all video equipment used by the teaching staff.Created a fun work environment. I inspired, motivated, and worked side by side with all staff.Communicated effectively with the entire staff with regard to daily operations.Administered junior golf camps throughout the summer. Designed lesson plans, trained associates on the lesson plan, and created a pleasant environment for juniors. Show less

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  La Torretta Lake Resort & Spa

  Apr 2015 - Jun 2019

  Director of Golf

  My responsibilities as Director of Golf is to promote the game of golf through an operational structure and programming that provides for a "first class" environment for my Members/Guests. I am responsible for all golf operations at the Club, including, golf carts, bag room, locker room, golf shop, special tournaments and Member/Guest events. The benchmark for success is growth in Member/Guest usage and revenues, reduction in Member attrition and the high quality standards for service, production, cleanliness, and safety. I am responsible for hiring, training and developing all staff, ensuring Employee Partners understand the relationships between value, Member Satisfaction and Member retention/attrition and their role in excellent and professional service standards. Developed all golf operations department budget including forecasts to see that all financial goals are met following guidelines and procedures established by the company. Show less

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  Margaritaville Lake Resort, Lake Conroe | Houston

  Jun 2019 - now

  Director Of Golf