Max Commanday

Experience

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  Reynolds Lake Oconee

  Jan 2018 - Jan 2020

  Recreation Staff

  • Managed and operated multiple special events such as carnivals, festivals, running and bike races, and other member events• Instructed members in proper usage of rental lake equipment such as kayaks, paddleboards, and water bikes• Operated the company’s member management system

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  Follett Higher Education

  Jan 2019 - Jan 2020

  Associate

  • Operated the cash register and was responsible for processing all facets of customer transactions in accordance with established processes and policies• Greeted customers and rendered assistance as necessary responding to inquiries of products and merchandise

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  Reynolds Lake Oconee

  Jan 2021 - Mar 2022

  Concierge and Guest Services

  • Answer and accurately document all calls for reservations and inquiries pertaining to Reynolds Lake Oconee in a professional and courteous manner while documenting the caller’s request• Audit reservation systems to ensure correct bookings for members and guests using several specialized systems• Make and confirm all reservations including tee times, dining, pontoons, shuttle, lodging, tennis, recreation, fitness, & member events• Transport guests, golf clubs, and luggage to the destination in a courteous, efficient manner. Serves as the central source of information, directions, community amenities and hours of operation Meno dettagli

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  The University of Georgia

  Jan 2022 - now

  Business Analyst Professional

  •Gathering, documenting, and analyzing business processes and coordinating with functional, cross-functional, and technical teams to develop, test, and implement projects•Creating project plans, coordinating, and leading project meetings, ensuring project documentation is up to date, and managing tasks related to projects•Preparing project specifications for developers, coordinating testing with functional stakeholders on campus

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  Prolifik Marketing

  Mar 2022 - Jan 2022

  Data Analyst

  • Worked with clients improving search engine optimization for local and online businesses o Used BrightLocal and SemRush to analyze the most efficient keywords and SEO strategies specialized for an online business• Designed and developed interactive dashboards in Google Data Studio to improve operational efficiency and identify key metrics for managers such as monthly profit and loss that helped guide company decisions, communicating with managers to better understand business needs and recommended solutionsUsing these dashboards, I was able to o Successfully identify exceptional products more sought after by first time buyers to pour increased advertising into o Increase profits by 13% from online Shopify sales incorrectly commissioned to sales agents • Analyzed Google Ads data to pinpoint improvements in feed granularity o Used insights from DataFeedWatch to optimize advertising feed for Google Shopping o Categorized different products according to Google’s sorting algorithm• Utilized Rivery and Skyvia to automate ETL processes and stage data into Google BigQuery for data visualization and analysis, using custom SQL to simplify shopping and shipping data from disparate data sources o Created API connections on DEAR inventory management software• Administrated Microsoft 365 for two businesses and executed their migrations from Google Workspace to Microsoft, helping to implement collaboration tools like Microsoft Teams with hands on training• Analyze Google Ads data and pinpoint improvements in feed granularity Meno dettagli