Laronya McCray

Experience

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  Alltel Wireless

  Nov 2007 - Jan 2010

  Advance Techsupport

   Troubleshoot various smart devices. Assist customers issues and installation of software  Assist with bill, data usage, and bill statements In/out bound customer service

• 

  Verizon

  Jan 2010 - Oct 2013

  Techsupport

   Troubleshoot hardware and software issues Identify network/ application issues etc. Troubleshoot for PC operating systems

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  Unemployed - seeking working

  Oct 2013 - Oct 2014

  Pharmerica

   Reset end user’s passwords for their network logins. Assist the end user with setting up their Exchange email accounts.

• 

  Securitas Security Services USA, Inc.

  Jan 2015 - Jul 2022

  Loss Prevention

  Prevent shrinkage in all if not most Publix locations.Keep a close eye and observe all activity in the store.

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  BEALLS OUTLET

  Dec 2015 - now

  Support Analyst

  password resets, email monitoring, remote access. Trouble shoot cash registers. help with token set up. Voice mail monitoring.

• 

  Holland & Knight LLP

  Mar 2021 - now

  Assist with password changesAssist with office 2016 products. iManage experience.Works with Azure.Basically my role is to resolve small issues end users are experiencing, this can vary from many things, outlook issues, etc.

  • IG MATTER MOBILITY ANALYST

    Nov 2022 - now

  • IT Specialist

    Mar 2021 - now