Dean Solivan

Experience

• 

  Kings Food Markets

  May 2021 - Aug 2023

  Cashier/Bakery Clerk

  Awarded Customer Satisfaction Award on March 2023Followed cash handling procedures, ensuring accuracy and efficiency with over 100 transactions per shiftMonitored self-checkout area and resolved issues related to machines and product discountsRegularly inspected and pulled out-of-code items to maintain product quality and safety standards

• 

  University of Delaware

  Aug 2023 - now

  Supervise a team of 50+ associates and oversee the operation of the Info Desk, Hen Zone, and Esports ArenaCoordinate the setup of events with maintenance crew and ensure all events are running smoothly in Perkins and Trabant University Student CentersAct as the primary point of contact for student organizations, faculty, staff, and visitors, handling all questions, concerns, and requests for the building Collaborated in the setup and operation of audio/visual equipment for events with attendance of between 100-300 peopleCommunicated with event planners and clients to understand technical requirements and ensured a smooth operation of productionsProvided excellent customer service to clients by addressing concerns and questions with A/V equipment

  • Building Manager

    Aug 2024 - now

  • A/V Technician

    Aug 2023 - Aug 2024
• 

  Alpha Kappa Psi

  May 2024 - now

  • Standards Chair

    Jan 2025 - now

  • Member

    May 2024 - now