Radny Ruiz

Experience

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  Hospital San Carlos Borromeo

  Feb 2016 - Oct 2016

  Information Technology System Coordinator

  • Implementation and Maintenance of Meditech (EHR). • Ensure the successful implementation of server upgrades, maintenance fixes and vendor or internal developer supplied patches. • Support of a mixed environment Windows Server 2003, 2008, 2012 and Windows 7, 8, 10. • Active Directory administrator. • Implement Group Policies. • File and Print server administrator. • Deployed, configured, maintained computers with Dell and HP as the vendor. • Provided support for over 600 client machines and users. • Resolved technical problems using SpiceWorks Service ticketing system for documentation. • Used DameWare & TeamViewer to provide local and remote support. Show less

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  CSC

  Oct 2016 - Apr 2017

  Associate Professional System Administrator

  • Provide infrastructure support to maintain Windows Server environment (Physical and Virtual). (File Server, Print Server, SQL servers, Application server) • Active Directory management. (Add, move and changes) • Resolve high-ticket volume, technical problems using Remedy ticketing system in a timely fashion and in compliance with SLAs. • Configure, install and maintenance for Microsoft Windows Server. • Update drivers install Hotfix and Microsoft Security patches. • Perform Root Cause Analysis • Assist Senior Engineer team to resolve critical and high priority issues on SLAs. Show less

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  DXC Technology

  Apr 2017 - now

  Senior Associate System Technician

  • Provide infrastructure support to maintain Windows Server environment (Physical and Virtual). (File Server, Print Server, SQL servers, Application server) • Active Directory management. (Add, move and changes) • Resolve high-ticket volume, technical problems using Remedy ticketing system in a timely fashion and in compliance with SLAs. • Configure, install and maintenance for Microsoft Windows Server. • Update drivers install Hotfix and Microsoft Security patches. • Perform Root Cause Analysis • Assist Senior Engineer team to resolve critical and high priority issues on SLAs. • WinAutomation. Show less