Maryann Colonna

Experience

• 

  Yale School of Medicine

  Jun 2005 - Jul 2012

  Business Analyst/Project Manager

  Lead the Medical Development effort during a CRM Implementation Project by:-analyzing key business processes and making modifications prior to conversion-participating in YSM specific functional design sessions-advising process owners and implementing Benefactor clean-up to create easily convertible data-assisting technical team by testing and troubleshooting new functions and data-contributing as a Local Expert and collaborating with ITS to resolve post-conversion issues-creating and maintaining continuous training modules and tutorial materials for staff.Collaborate with gift officers to design and produce annual operating plans to assist in the development of financial solicitation strategies to meet activity and revenue goals and to track progress toward these goals. Newly designed reports allow fundraisers and managers to devise and execute cultivation and solicitation strategies and improve the flow of timely, accurate and clear portfolio management information.Utilize development knowledge to continually assess operational and administrative structures within YSM Development. Enhance, improve, and change systems to promote efficiency and increased activity.Created monthly training workshops to enhance staff’s technical skills and support integration of CRM product. Show less

• 

  Yale University Careers

  Sept 2012 - Mar 2016

  Sr. Systems Analyst

  Senior IT professional supporting the Office of Development and Advancement ServicesElicit business requirements, perform gap analysis, and design process and system improvements to increase productivity and reduce costServe as Lead Analyst during CRM implementation, subsequent data warehouse design and delivery, fit/gap analysis of current system and significant upgrade to current version of productRecommend business process improvements particularly in gift administration, stewardship, planned giving and prospect managementCollaborate with Project Manager and QA Team to oversee implementation progress vs. project plan, and create and execute test cases to validate requirementsProven success as a trainer and change management specialistDesign revenue and prospecting reports for fundraising professionalsFocus on complex revenue analysis and reporting, data integrity, data management, and remediating riskDesign and implement customer-centric CRM training program for all skill levels including documentationCollaborate with Project Manager and QA Team to oversee implementation progress vs. project plan, and create and execute test cases to validate requirementsLead the Change Management process, execute UAT testing, manage end user expectations, and create communication plansServe as mentor to junior business analysts and project managers by developing training programs Show less

• 

  University of South Carolina

  Apr 2016 - Nov 2016

  Assistant Vice President
• 

  Yale University

  Nov 2016 - now

  • Director, Advancement Technology

    Nov 2023 - now

  • Information Technology Manager

    Jun 2017 - Jan 2024

  • Sr. Business Systems Analyst

    Nov 2016 - May 2018