Arpan Das L Learner L Talent Developer

Experience

• 

  Cipla Ltd.

  Dec 2002 - Sept 2004

  Medical Sales Representative

  Worked as a Medical Representative in South Mumbai area .

• 

  Efunds International Ltd. (A BPO set-up)

  Oct 2004 - Nov 2008

  Executive / Senior Executive - Operations

  Served the Organization as Senior Customer Service Executive. Also, took up an additional responsibility of a Team Coach.

• 

  RD Associates India (An HR Firm)

  Dec 2008 - May 2010

  Training & Development

  Was responsible to develop training business of the Organization & hence to conduct Behavioral & Soft Skills training across India.

• 

  One Mobile - A Future Group & Axiom Telecom Ltd. Venture

  May 2010 - Mar 2014

  Learning & Development (East)

  Delivered Behavioral Training for Regional work force & conducted SOP's, Soft Skills & Sales Training across East for Retail outlet staff.

• 

  Centum Learning (part of upGrad)

  Apr 2014 - Dec 2015

  Deputy Manager(Training)

  I was part of Enterprise Business Solution of Centum Learning & handled Small Commercial Vehicle BU training of Tata Motors Ltd. Worked in Centum Learning Ltd. as Deputy Manager(Training), taking care & thus catering to training needs of Tata Motors Ltd. (Commercial Vehicle BU). My responsiblility included but not confined to training manpower of Dealerships viz., GM, AGM, DSM, TL & DSEs on Selling Skills, Negotiation Skills & Behavioral aspects; understanding training needs of the dealerships & hence framing training calendar for the respective dealership. I catered to training needs of 3 states i.e. Odisha, Bihar & West-Bengal. Show less

• 

  Videocon Industries Limited

  Dec 2015 - Feb 2018

  Regional Training- East (Training & Development)

  I was part of Videocon Industries Ltd., from December 3rd 2015. Am taking care of Regional Training Responsibilities as Assistant Manager (Training & Development) for 2 verticals respectively viz., Kenstar (Small Home Appliances) & Videocon AC’s. My responsibility extended to training of on-roll Sales team on Product & Behavioral as well as training of off-role Sales team on Product & Softer Skills aspect.

• 

  Swiggy

  Dec 2018 - Apr 2020

  Manager Training (East & Hyderabad)

  At Swiggy, I'm responsible to drive training initiatives for entire Ops team which includes Fleet Managers to City Heads to augment their workabilityMy work area includes entire East of India & city of Hyderabad, however I also drive pan India training initiatives which are related with process improvement & strategic team building workshops.

• 

  HCLTech

  Jul 2021 - Aug 2022

  Group Manager (Training & Development)

  As part of transformation team, I'm responsible to identify gaps & execute training interventions.Inducting best practices & training methodologies as necessary.Designing training prioritization grid & efficiency measuring metrics. Client interface & project handling on process improvements.Leading a diverse team, located in India & Philippines with Training Managers as direct reports.