Michael Jones

Michael Jones

Marketing Executive

Followers of Michael Jones474 followers
location of Michael JonesDania, Florida, United States

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  • Timeline

  • About me

    Executive Casino Host

  • Education

    • American International School of Lisbon

      -
    • William & Mary

      -
      Bachelor of Arts (B.A.) Political Science and Government

      Activities and Societies: Theta Delta Chi

  • Experience

    • Atlantis Paradise Island

      Jan 1996 - Jun 1996
      Marketing Executive

      Marketed by phone to casino customers out of a Florida office and then hosted them personally during their trips to the Bahamas.

    • The Desert Inn

      Oct 1996 - Mar 1998
      Director of South American Marketing

      Focused primarily on obtaining new business from Brazil and Mexico by working with junket representatives out of Sao Paulo, Rio de Janeiro, and Monterrey.

    • Beau Rivage Resort & Casino

      Dec 1998 - Nov 2001
      Casino Host/Credit Executive

      Sold the casino resort experience both domestically and internationally; personally issued credit lines up to $75,000.

    • Grand Casino Gulfport

      Jan 2002 - Jan 2004
      Casino Host

      Marketed to high-end table games players; hosted and coordinated special events and ensured quality customer service and return visits.

    • The Title Professionals

      May 2004 - Aug 2006
      Marketing Director

      Promoted and conducted real estate settlement services; served as a title insurance agent.

    • Wells Fargo

      Aug 2006 - Aug 2007
      Mortgage Consultant

      Networked with local realtors and home-builders to find and serve real estate buyers with financing options; helped individuals with refinancing and secured home equity lines of credit.

    • JPMorganChase

      Aug 2007 - Aug 2008
      Loan Officer

      Obtained residential purchase mortgages and property refinances by developing a strong reputation for customer satisfaction in the local community.

    • Griffin Capital Funding

      Sept 2008 - Dec 2010
      Commercial Loan Officer

      Secured real estate financing for small businesses and churches through networking and by developing strong lender contacts.

    • River Rock Casino

      Jan 2011 - Jan 2012
      Casino Host

      Marketing and player development executive responsible for driving in new business and securing property loyalty by providing excellent service and a unique casino experience.

    • Poverty Alleviation

      Mar 2012 - Mar 2015
      Independent

      Draw on experience in hospitality, gaming, marketing, food and beverage, and travel; work in poverty alleviation for the Salvation Army and Loaves and Fishes. Published in various newspapers.

    • Best Western Plus

      Oct 2016 - Sept 2017
      Guest Services

      Handled guest arrivals and departures. Responded to requests as needed.

    • IHG Hotels & Resorts

      Oct 2018 - Nov 2019
      Guest Services Supervisor

      Serve as guest services supervisor, night auditor, and front desk agent as needed.

    • Seminole Hard Rock Support Services

      Nov 2019 - Nov 2022
      HRI Customer Care

      Written communication with patrons worldwide. Respond to surveys and online reviews. Assist with guest arrangements.

    • Gulfstream Park

      Nov 2022 - now
      Executive Casino Host

      Develop VIP business through promotions and special events; cater to player needs and requests while onsite.

  • Licenses & Certifications

    • Gaming Licenses

      LA, NV, MS, CA, FL
  • Volunteer Experience

    • Volunteer

      Issued by Loaves and Fishes Community Kitchen on Mar 2014
      Loaves and Fishes Community KitchenAssociated with Michael Jones
    • Volunteer

      Issued by The Salvation Army on Aug 2015
      The Salvation ArmyAssociated with Michael Jones