Laura Palmer

Experience

• 

  Chase

  Jan 1995 - Jan 2001

  Manager, Risk Management / Fraud Detection

  Team Manager - Manager of financial / credit fraud detection & resolution call center team of approx. 25 direct reports. Responsibilities included: Risk management and reduction, fraud analysis, skip trace, detection tactics, escalated and high impact fraud management. Primary portfolios included United Mileage Plus & Marriott.

• 

  G3 Enterprises

  Jun 2006 - now

  Logistics systems leader. Team responsible for supporting all Logistics transportation systems infrastructure, master data & integration to ERP & other boundary systems. Team also responsible for project management, process & continuous improvement, reporting and data accuracy.Program management of large scale, multi-year transportation system (TMS) implementation & business process & technology transformation project. Replacing current AS400 TMS legacy system with integrated solution of Oracle Cloud TMS (OTM) , GPS Cloud, mobile applications and ERP integration.- Project planning, budget, tracking, leadership & stakeholder communication- Change management - PM Agile methodologies - Lead the re engineering of each newly implemented BU’s processes, metrics, reporting, change management and training strategy, and master data. Show less Department Manager - Team responsibility: •13,000 + annual international, containerized, ocean and port drayage shipments of wine & spirits. Managed Imports / exports to / from 92 countries. P&L / BU Financial Responsibility:$50MM annual revenue business unit ownership.Ocean & Domestic Transportation, supplier sourcing, contract / pricing negotiations & SLA managementProject Manager:International ocean freight booking and track & trace system implementation.Strategic business development: Responsible for growing business outside of core customer base. Was successful in growing this business each year. Show less

  • Director, IT - Strategic Systems & Operations

    Aug 2024 - now

  • Director - Business Systems & Process Optimization - Logistics

    Jan 2022 - Aug 2024

  • Senior Manager, Business Systems and Process Optimization - Agriculture Logistics

    Apr 2020 - Dec 2021

  • Senior Manager, Logistics Business Systems & Systems Implementation Program Managegment

    Jun 2015 - Mar 2020

  • Manager Logistics Transportation - Global Solutions

    Oct 2012 - Jun 2015

  • Manager, Logistics Transportation - Planning

    Jun 2011 - Nov 2012

  • Manager - Logistics Systems & Transportation Settlement

    Jun 2006 - Dec 2011
• 

  Center for Human Services (CHS)

  Oct 2020 - now

  Secretary, Board Of Directors & Governance Committee Chair