Eric Pelland

Experience

• 

  Comcast

  Jan 2009 - Sept 2009

  Technical Support Specialist

  Call center position where my main duties were customer service, technical support, and customer retention.

• 

  Magpie Oil Change

  Sept 2009 - Sept 2011

  Service Advisor

  Managed 7-10 people at a time. Excelled at sales and sales management.

• 

  Quicken Loans

  Feb 2011 - May 2011

  Mortgage Originator

  Learned the ins and outs of the mortgage industry and various sales techniques.

• 

  Jay Chevrolet

  Sept 2011 - Feb 2012

  Lube Tech Supervisor

  Ran oil change department. Duties included overseeing and completing oil changes, tire maintenance and replacement, as well as light mechanical work.

• 

  Weathergard Windows

  Mar 2012 - Feb 2014

  Production Worker

  In charge of assembly and quality inspection of vinyl windows.

• 

  Resco Pet Products

  Mar 2014 - now

  As Resco Production Manager my number one responsibility is customer satisfaction. I insure our customers are happy and satisfied by running a highly efficient crew built from great training, a high level of quality control, and great co-workers. I believe in enjoying where you work as much as your personal life and this shows in all of our products.

  • General Manager

    Oct 2015 - now

  • Production Manager

    Mar 2014 - Oct 2015