Alice LLano, CPC, CCC

Alice llano, cpc, ccc

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location of Alice LLano, CPC, CCCOakland, California, United States
Phone number of Alice LLano, CPC, CCC+91 xxxx xxxxx
Followers of Alice LLano, CPC, CCC1000 followers
  • Timeline

    Feb 1995 - Apr 2000

    Production / Materials Planner

    3M
    London, United Kingdom
    Apr 2000 - Jul 2002

    European Demand Planner

    Dentsply
    Oct 2002 - Aug 2006

    Product Manager / Underwriter II

    Health Net of California
    Sept 2006 - Jul 2010

    Senior Product Manager

    Blue Shield of California
    San Francisco Bay Area
    Jul 2010 - Jan 2015

    Director of Shared Services (PMO)

    Castlight Health
    San Francisco Bay Area
    Aug 2015 - Oct 2016

    Sr. Consultant

    McQueen Consulting
    Feb 2017 - now

    Coach & Owner

    Cobility Solutions
    Jan 2018 - Apr 2020

    Lead People Programs Manager

    Komodo Health
    San Francisco Bay Area
    Apr 2021 - Mar 2022

    Business Coach

    Flourishwith.us
    Current Company
    Apr 2021 - now

    Consultant

    Venture West Consulting
    Jan 2022 - Apr 2022

    People Program Strategy

    Anyscale
  • About me

    Program Management Leader | Builder & Implementer | Career Coach | Experience Builder | Orchardist

  • Education

    • World coach institute

      2016 - 2016
      Icf certified professional coaching; career coaching a+ (98.3%)

      Intensive for Certified Professional Coach

    • The university of salford

      1990 - 1993
      Bsc honors biological & biochemical science 2:2 honors

      Activities and Societies: Volunteer for Radio Lollipop at Salford Children's hospital

  • Experience

    • 3m

      Feb 1995 - Apr 2000

      Forecasting and material planning for Multi-million dollar European manufacturing businessVendor management. Implementation and maintenance of Kan Ban inventory model for multiple product lines. Forecasting and inventory planning for Multi-million dollar sales throughout the United KingdomImplementation, training and maintenance of European Order Management System. Customer service for country wide call center

      • Production / Materials Planner

        May 1999 - Apr 2000
      • Inventory Controller / Customer Service

        Feb 1995 - Apr 1999
    • Dentsply

      Apr 2000 - Jul 2002
      European demand planner

      Forecasting and demand planning for Multi-billion dollar line of business in European sales of non-commercial dental products. Vendor management in multiple countries throughout the world. Successful implementation of cost reduction project through backorder and excess inventory minimization.

    • Health net of california

      Oct 2002 - Aug 2006
      Product manager / underwriter ii

      Product Manager- Key contributor to a design & build team for an industry-leading enterprise-wide online sales & pricing tool for Small Group insurance. Day-to-day management of vendor priorities, development goals, internal stakeholder engagement & overall vendor relationship. Writing & managing UAT for all use cases related to enrollment, pricing model, & back-end operations.Underwriter II- Managed a $48M block of new & existing business for Oregon Small Group insurance, including supervising a team of Underwriters. Show less

    • Blue shield of california

      Sept 2006 - Jul 2010

      - Led & coached Engineering, Product, & Business teams in Blue Shield’s inaugural Agile product development project as Product Owner, Scrum Master & Program Manager.- Owned & developed an online platform for purchasing Individual Health Insurance. Identifying, implementing & executing ‘Quick hit’ Change Management projects, saving Blue Shield millions of dollars through improved efficiency, customer experience & technology enhancements.- Led & managed a technology project aimed at reducing the timeline for Large Group insurance underwriting process by 50%.

      • Senior Product Manager

        Jan 2008 - Jul 2010
      • Change Agent

        Sept 2006 - Dec 2007
    • Castlight health

      Jul 2010 - Jan 2015

      Established a PMO (Program Management Office) to expedite revenue generation & streamline project timelines:- Obtained executive support, negotiated budget, & recruited a 3-member team for the PMO.- Implemented methodologies, processes, & charters to oversee major revenue-generating projects, resulting in a 33% decrease in project durations.- Selected & integrated an enterprise-wide Project Management Tool, negotiating a $100K renewal cost reduction.- Delivered Project Management advisory services on optimal practices & introduced tailored workflows/templates. SMO - Service Management Office: Directed a team of 24/7 Service Management experts to scale operational needs for technology service - including Incident Management, Business Continuity, Release Management, Change Management. Show less

      • Director of Shared Services (PMO)

        May 2013 - Jan 2015
      • Senior Program Manager - Engineering

        Jul 2010 - May 2013
    • Mcqueen consulting

      Aug 2015 - Oct 2016
      Sr. consultant

      Developed a training program to improve patient safety outcomes.- Developed a phased blueprint for introducing TeamStepps training to NorthBay Healthcare hospitals & clinics.- Led the vendor selection process for TeamStepps training, including developing the training schedule & approach.- Collaborated with Physician sponsors & Clinical champions to drive adoption, gain physician support, & expand training resources.- Designed & executed a communications plan to introduce the program to clinical staff. Show less

    • Cobility solutions

      Feb 2017 - now
      Coach & owner

      Using core values to help clients achieve results:- Providing life coaching services to clients facing obstacles or seeking goal attainment.- Deliver career coaching to clients aspiring for promotions or career transitions.- Consult with business on enhancing company culture & employee engagement.

    • Komodo health

      Jan 2018 - Apr 2020

      - Developed a scalable onboarding program for new hires to support over 100% year-over-year headcount growth.- Managed Employee Experience across two locations, both on-site and remotely.- Implemented semi-annual Engagement surveys.- Established inclusive wellness initiatives.- Provided consultation to Talent, HRBPs, & HR Operations teams on various initiatives. - Improved visibility & cross-functional synergy for feature development by designing & implementing a Product Backlog process.- Led organizational design focused on people, managed change programs, & provided training & coaching to newly formed teams.

      • Lead People Programs Manager

        Dec 2018 - Apr 2020
      • Senior Manager Product Operations

        Jan 2018 - Jan 2019
    • Flourishwith.us

      Apr 2021 - Mar 2022
      Business coach

      Partnering with the Learning & development team to provide focused Business coaching for Flourish clients.

    • Venture west consulting

      Apr 2021 - now
      Consultant

      - Established portfolio management structure and governance for healthcare cost savings and capital funding portfolios to enhance visibility, accountability, reporting, and execution.- Program Managed CalAIM Programs to ensure stakeholder alignment & execution to mandated implementation timeframes.- Developed a new employee onboarding approach and framework for a technology startup.

    • Anyscale

      Jan 2022 - Apr 2022
      People program strategy

      - Consulted with Experience manager on Onboarding strategy and leading practice. - Developed strategic roadmap for People Team initiatives- Collaborated with Coaching consultant to develop initial phase of Manager Enablement program.

  • Licenses & Certifications

    • Professional certified coach (pcc)

      World coach institute
      Nov 2016
  • Honors & Awards

    • Awarded to Alice LLano, CPC, CCC
      Nominee for Castlight Values Award Castlight Health Mar 2014
    • Awarded to Alice LLano, CPC, CCC
      Living the Values award - Finding a way Blue Shield of California Oct 2009
    • Awarded to Alice LLano, CPC, CCC
      Nominee - Blue Shield Pat Boone Spirit Award Blue Shield of California Apr 2007
  • Volunteer Experience

    • Foster outreach / Foster Mentor

      Issued by NORCAL BOXER RESCUE on Mar 2022
      NORCAL BOXER RESCUEAssociated with Alice LLano, CPC, CCC
    • Vice President

      Issued by FRIENDS OF THE CLARKSBURG PUBLIC LIBRARY on Apr 2023
      FRIENDS OF THE CLARKSBURG PUBLIC LIBRARYAssociated with Alice LLano, CPC, CCC
    • School Liaison

      Issued by The Rotary Club of Clarksburg on Sept 2023
      The Rotary Club of ClarksburgAssociated with Alice LLano, CPC, CCC
    • DJ, Organizer

      Issued by Radio Lollipop on Jan 1991
      Radio LollipopAssociated with Alice LLano, CPC, CCC
    • Communications Chair, Fundraising organizer

      Issued by Cleveland Elementary Oakland, PTA on Jun 2018
      Cleveland Elementary Oakland, PTAAssociated with Alice LLano, CPC, CCC