
Timeline
About me
EMEIA CR+ SACS at Apple
Education

Izmir university of economics
2011 - 2014Master's degree communication 3.00 /4.00 gpaRanked the 1st

Izmir university of economics
2006 - 2010Bachelor's degree translation& interpreting (en-tr-fr) 3.66/ 4.00 gpaFaaliyetler ve Topluluklar:Subject-specific Translation Studies (diplomacy, media, literary, technical, legal, econ), Liason Translation, Consecutive Translation, Simultaneous Translation, Theories of Translation. High Honours with Scholarship Magna Cum Laude

Izmir university of economics
2007 - 2010Bachelor's degree political science and international relations (double major) 3.08/ 4.00 gpaFaaliyetler ve Topluluklar:History of EU Integration, History of Political Thought, Diplomatic History, Institutions of the European Union, International Law High Honours with Scholarship

The university of salford
2009 - 2009Bachelor's degree french and media studies baFaaliyetler ve Topluluklar:Erasmus Grant: Francophone Studies, Contemporary History of France, English, European Cinema in the 20th Century, Consecutive Interpreting from French into English. Manchester
Experience

European young women's handball championship
Jan 2007 - Jan 2007Interpreter for the romanian national team
4th the north& south economic forum
Jan 2008 - Jan 2008Interpreter for the president of bosnia-herzegovina & the delegation
Izmir university of economics
Jan 2009 - Jan 2010Student assistant at the office of international affairspart-time student working for counseling and assistance to incoming and outgoing exchange programme students, translation.

Ministry for european union affairs
Jan 2009 - Jan 2009Translator & interpreterInternshipresponsible for EU-related projects and the Acquis Communautaire.

Logo yazılım
Jan 2010 - Jan 2012Technical translatorResponsible for technical translation, content management and written marketing content of Netsis ERP products and NETSIS certified exams in English.

Japan tobacco international
Jan 2012 - Jan 2013Global functional training center associateSupporting associate at GSC Global Functional Training Center which works as a proficient and motivated team developing and executing innovative quality training services with a standardized approach that exceeds customer satisfaction so as to drive people development as a cornerstone of the company's success. The scope is as follows:-Ensuring the GFT Training Programs by meeting Corporate JTI Branding Templates;-Supporting the GFT Management Team for GFT Database and the shared portal management. -Acting as a translator where technical translation related to GFT is required at any time. Daha az göster

Apple
Jan 2015 - nowWorking closely with EMEIA Managers and the Quality Team to drive performance while conducting best practices and procedures at team, department, and regional level.Reviewing SOPs and training materials related to Customer Relations, with a high focus on content compliance, accuracy, and consistency.Participating in process management activities and process improvement initiatives/projects within department. Calibrating calls and case transcriptions to analyze strengths, root cause analyses and areas for improvement by applying procedures. Daha az göster
EMEIA CR+ SACS
Jan 2017 - nowTrainer
Jan 2019 - nowRegional Quality Program Manager Apprentice
Jan 2023 - Jan 2023Worldwide Instructional Designer
Jan 2021 - Jan 2022Technical Support Advisor
Jan 2015 - Jan 2017
Licenses & Certifications
- View certificate

Agile leadership: introduction to change
University of colorado systemMar 2024 
Google project management professional certificate
GoogleJan 2023
Virtual qualification course- training instructor
AppleJan 2019
Six sigma yellow belt
University system of georgiaJan 2023
Languages
- frFrench
- enEnglish
- tuTurkish
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