Experience

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  Lexington habitat for humanity

  Jul 2017 - May 2018

  Project connect intern

  ● Collaborated with Habitat for Humanity staff on various projects assigned by the leadership team● Analyzed donor trends based on a survey to determine ways to increase the percentage of financial donors that are currently or have been volunteers● Examined areas of waste with the home building process and ReStore operations to create a more sustainable environment

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  Mckee builders & real estate, inc.

  May 2018 - now

  Construction field representative

  ● Managed various home improvement projects either concurrently or on their own● Coordinated with other professionals to complete projects on time and within a specified budget● Communicated with potential renters and buyers in an open-house setting

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  Uk healthcare

  Apr 2021 - Nov 2022

  Patient relations assistant

  ● Registered patients for outpatient appointments by verifying demographic and insurance information in the electronic record● Scheduled future appointments with patients in person and over the phone● Collaboratively worked with other front-line staff, clinic providers, and the Office of Patient Experience to increase customer satisfaction and clinic efficiency● Trained new employees in clinic processes, customer service strategies, and navigating the electronic record