
Timeline
About me
Senior Manager at PricewaterhouseCoopers - Service Delivery Center (PwC SDC)
Education

Donghua university
2000 - 2003Master's degree computer science
Donghua university
1996 - 2000Bachelor's degree automation engineer technology/technician
Experience

Navion software corp
Mar 2003 - Jul 2004Senior software developer
Hp
Aug 2004 - Mar 2013Improved the efficiency of employees on broader levels by initiating resource growth plans, recruiting high potential employees, and developing career plan. Trained and coached team to enhance knowledge and skills as well as met individuals’ career development goal. Created standard development and testing process, frameworks, and metrics to accelerate the development cycle, and defined process for planning, creating, testing, and deploying information system. Oversaw all stages of software development life cycle from initiation to conclusion and provided deliverables within time and approved budget.Key Responsibilities: - Oversaw all stages of software development life cycle from initiation to conclusion and provided deliverables within time and approved budget. - Spearheaded the development team for the implementation and delivery of IT global application services to 300k HP employees. - Automated the process of installation, configuration and monitoring of backend infrastructure servers by writing scripts to improve productivity Show less Administered allocated resource by ensuring adequate compensation and work safety, hiring, and evaluating performance to support business operations. Engaged with project stakeholders throughout the project life cycle to confirm on time delivery of project with high quality service. Performed additional SQA duties and conducted many associated process improvement activities within the organisation. Directed a professional and efficient team to develop IT applications in the area of sharepoint and remote access.Key Responsibilities:- Supervised all activities to maintain desired level of excellence, such as determining quality policy, creating and employing quality planning, and improving quality. - Collaborated with service managers and project managers to analysis requirements, draft project timeline, efforts estimation, and milestone achieved. - Developed core components in key projects and participated integration testing Show less
China Development Center Manager
Jan 2008 - Mar 2013Team Lead
Aug 2004 - Dec 2007

Hewlett packard enterprise
Apr 2013 - Dec 2016Application development center senior managerImplemented and delivered IT global application services to ~300K HP and HPE employees, while directing collaboration and workplace development centre for China, Malaysia, and Singapore. Generated effective solutions for the separation of HPQ by communicating with various functional business teams. Created visible dashboards for efficient business planning and management by using data analysis and mining processes.Key Accomplishments: - Built new and state-of-the-art mobility tools, which helped to lower mobility cost by 20%. - Enhanced users' productivity and reduced 80% relative support tickets, while directing team to build self-help password management tool. - Guided a highly skilled team to build PC migration program to accomplish the migration of 300K employees' within 10 weeks in the separation of the company. - Minimized support efforts by improving end-users’ experience and productivity through innovative solutions. - Provided deep level technical support to IT global application services delivered by the team - Rendered active functional support by carrying out financial forecasting, tracking, and analysis. - Selected efficient vendors to ensure company receive quality and best service at the lowest cost of ownership. Show less

Dxc technology
Jan 2017 - nowApplication development center senior managerEnhanced staff productivity by launching resource backfills plans, recruiting high potential employees, and developing career plan. Headed collaboration and workplace development centre for China, Malaysia, and Singapore; designed, executed, and provided IT global application services to ~300K users ( HP, HP Enterprise and internal DXC ). Collaborated with numerous teams to aid the spin-merge of HP enterprise service and CSC,, divided organization to run businesses independently with assets, employees, intellectual property, technology, and existing products. Key Responsibilities:- Established standard development/testing process, frameworks, and metrics to accelerate application development cycle by using Agile methodology- Led competent development team, comprising of developer, designer, and tester and developed several IT applications, such as SharePoint, desktop device management, myITsupport, and mobile device management.- Generated more revenue by aligning the team with organization's goals in challenging and dynamic environments. Show less
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Pricewaterhousecoopers - service delivery center (pwc sdc)
Mar 2018 - nowSenior managerWork in Intelligent Automation department.
Licenses & Certifications

Pmp, itil v3
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