Experience

• 

  Chicago line cruises

  Jan 2007 - Aug 2009

  Crew member

  As a Crew Member at Chicago Line Cruises, I performed weekly wash downs, boat and dock cleaning, and minor boat maintenance requirements. I was responsible for all safety drills and associated logbooks under guidance of Captain. I completed extensive training courses to develop skills necessary to support all crew activities

• 

  Chicago line cruises

  May 2010 - Aug 2011

  Junior manager

  As a Junior Manager at Chicago Line Cruises, I was responsible for the safety of hundreds of customers on and around the docks before and after boat tours. I ensured customer satisfaction by communicating with customers about their related experience, and then offering improvements to senior management. I also streamlined vendor relationships to ensure timely delivery of all inventory.

• 

  Chicago line cruises

  May 2012 - Aug 2012

  Outside manager

  As an Outside Manager at Chicago Line Cruises, I managed over 15 people including food and beverage personnel, dock men, and junior crew members. I resolved customer conflicts in the best interest of the company, and I maintained a high-rating of customer satisfaction

• 

  Sherwin-williams

  May 2013 - Aug 2013

  Sales and management internship

  During the Sales and Management Internship, I learned the daily operations of a local retail store and how to manage the store while shadowing the store’s manager. I performed various sales and marketing functions ensuring the wholesale and retail customers were satisfied. I also gained extensive product and industry knowledge related to Sherwin Williams

• 

  Cook and kocher insurance group, inc.

  Jan 2014 - now

  Writing and prospecting new clients for the Agency. Building a book of business and servicing accounts to the fullest of my potential. Using effective methods to outreach prospects and attain business from all lines of the spectrum which includes personal, commercial, and professional lines. Assisted Commercial lines with insurance brokers and developed new leads through cold calling, mailing, and research. My efforts were primarily cold calling, mailing, research, and follow up. The success rate was very high and effective in regard to generating new business for the firm.

  • Account Executive

    May 2014 - now

  • Brokers Assistant

    Jan 2014 - Apr 2014