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Tom Denman

Tom Denman

Warranty Administrator

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location of Tom DenmanEpping, New Hampshire, United States

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  • Timeline

  • About me

    Aftersales Market Manager Eastern Region @ Genesis Motor America | Customer Experience Expert

  • Education

    • Ferris State University

      1980 - 1981
      AS Heavy Equipment Technology

      Activities and Societies: Member of SAE Certified Diesel Master Tech Chosen Shop Foreman during shop orientation

    • Ferris State University

      1981 - 1983
      BS Automotive, Heavy Equipment Tech

      Activities and Societies: Member of SAE Specialized classes in Automotive Business Management curriculum

  • Experience

    • Power Products Inc

      Nov 1983 - Aug 1984
      Warranty Administrator

      Detroit Diesel Allison Distributor

    • Mercedes Benz of North America

      Aug 1984 - Feb 1988
      Parts and Sevice Rep

    • Auto Engineering LP

      Feb 1988 - Jan 1990
      Parts and Service Director

      BMW, Mercedes Benz Dealership

    • Herb Chambers

      Jan 1990 - Jan 1993
      Service Director

    • Donahue Motors

      Jan 1993 - Feb 1998
      Parts and Service Director

    • MSX International

      Feb 1998 - Aug 2014
      Retail Parts and Service Consultant

      Retail Parts and Service ConsultantAftermarket Sales and ServiceRetail Network Solutions

    • Gulf States Toyota

      Sept 2014 - Jan 2018
      Retention and Retail Performance Manager

    • Hennessy Automobile Companies

      Jun 2018 - Nov 2021
      Fixed Operations Director

      Fixed Operations Director for all 10 of the Hennessy franchises

    • Independent Consultant

      Nov 2021 - Feb 2022
      Fixed Operations Consultant

    • Ford Motor Company

      Feb 2022 - Dec 2022
      Service Technology Division

    • MSX International

      Feb 2022 - May 2024
      Fixed Operations SME

      Specialized in Capacity development within Fixed Operations

    • Hyundai Motor America

      Feb 2022 - Sept 2023
      Project Manager

      Service Capacity Consultant

    • Genesis Motor America

      May 2024 - now
      Aftersales Market Manager Eastern Region

      I’m pleased to announce that I have accepted a position with Genesis Motors America as an Aftersales Market Manager in Massachusetts and RI

  • Licenses & Certifications

  • Volunteer Experience

    • Fire Fighter EMT

      Issued by Newbury Volunteer Fire Dept on Jan 2000
      Newbury Volunteer Fire DeptAssociated with Tom Denman