Experience

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  Walgreens boots alliance

  Jul 2006 - now

  Responsible for Store and Pharmacy P&L of $4 million annuallyDirected daily store and pharmacy operations resulting in $12 million in annual sales for fiscal year 2018Responsible for analysis of customer feedback surveys resulting in action plans to address opportunities to improve customer experienceDirected store Pharmacy including direct leadership of the Pharmacy Manager. Maintained state of the art pharmacy through daily interactions and continuing education classes for self and staff. Responsible for pharmacy operations, inventory and customer satisfactionHired, mentored and developed store employees through orientation, training, establishing objectives, constructive communication of individual and team successes and areas of opportunity while building employee morale, motivation and loyalty Show less Responsible for Store and Pharmacy P&L of $2.6 million annuallyDirected daily store and pharmacy operations resulting in $9 million in annual sales for fiscal year 2016Hired, mentored and developed store employees through orientation, training, establishing objectives, constructive communication of individual and team successes and areas of opportunity while building employee morale, motivation and loyalty Directed store Pharmacy including direct leadership of the Pharmacy Manager. Maintained state of the art pharmacy through daily interactions and continuing education classes for self and staff. Responsible for pharmacy operations, inventory and customer satisfaction.Responsible for analysis of customer feedback surveys resulting in action plans to address opportunities to improve customer experience. Maintained and improved store condition, maintenance, and appearance for safety, health and and ease of shoppingBuilt community engagement through partnerships with Minnesota Life College, facilitated program for individuals with developmental disabilities Show less

  • Store Manager

    May 2018 - now

  • Store Manager

    Mar 2015 - May 2018

  • Store Manager

    Sept 2011 - Jul 2015

  • Executive Assistant Manager

    Jul 2006 - Sept 2011