Experience

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  El gato media network

  Jan 2010 - Mar 2012

  Secretary

  Assisted department editors and officers, acting as inter-department liaison as needed; maintained meeting records; contributed creative content to bi-monthly newspaper

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  Michaels arts and crafts

  May 2010 - Aug 2010

  Jewelry associate

  Managed beading and jewelry-making section of store, providing personalized and knowledgeable customer service with prior knowledge of jewelry making materials and techniques, display set-up, restock and inventory, cashier

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  University of houston

  Aug 2012 - May 2013

  Desk assistant

  Managed front desk at Calhoun Lofts, assisted residents with questions or issues, provided information and customer service to current and future residents

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  Fiesta mart, inc.

  Jun 2013 - Dec 2013

  Courtesy booth clerk/barista

  Consolidated and reconciled funds for entire store, offered financial services to customers, assisted with bill and utility payments; prepared and served Caribou Coffee beverages

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  Nordstrom

  Apr 2014 - Sept 2014

  Rotating sales and support associate

  Assisted customers in fitting rooms and sales floor; provided on-call employee support; organized, returned and restocked merchandise

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  City of missouri city

  Oct 2014 - May 2018

  Permit service representative

  -Processed and issued more than 4,000 permits per year for residential and commercial construction, with more than 300 additional permits issued in 2017 following Hurricane Harvey-Utilized multiple-line telephones, email, and in-person customer service skills to manage clients and establish community relations on daily basis

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  City of bellaire

  May 2018 - Jan 2019

  Permit technician

  -Created and maintained multiple databases to generate department reports, based on revenue and permit issuance, for city manager and mayor -Proofread and edited proposed material compiled by assistant city manager, fire department, and police department to create new citywide employee safety handbook-Processed and oversaw issuance of more than 2,000 permits in eight-month period for demolition, new construction, and post-disaster remediation following Hurricane Harvey

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  Lettuce live

  Mar 2019 - Apr 2019

  Communications manager

  -Coordinated vendors and performed business outreach for monthly “After 5pm Market” toincrease farmers market participation by both local businesses and the Houston community-Created and distributed monthly e-newsletter to subscribers through Vertical Response,highlighting organization events, garden-related news, and volunteer opportunitiesNote: This position was quit after employer refused to pay for services rendered, thus violating the employment contract.

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  Station theater

  Jun 2019 - Mar 2020

  Operations intern

  -Managed front-of-house operations including ticket sales for shows and events, accurate cash handling, and facility maintenance-Elevated guest experience through professional customer service and by performing onstage as member of improv comedy troupe

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  Radcliffe adams barner pllc

  Aug 2019 - Mar 2023

  Office assistant

  -Supported Director of Marketing through web content writing and editing, promotional item inventory management, distribution of materials for firm-sponsored events, and preparation for hosting legal seminars and training-Maintained multiple databases related to client information, on- and off-site record storage, and office operations, with self-initiated audits of the same to drastically reduce firm expenses and increasing accuracy of client billing-Managed retention and handling of public, privileged, and confidential records, both physical and electronic, for over 40 utility and service districts while providing administrative support as needed Show less

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  Station theater

  Feb 2022 - now

  Front of house manager

  -Supervise front-of-house operations including ticket sales, facility maintenance and customer service-Oversee live show production by coordinating with talent, operations team and theater directors