
Timeline
About me
Senior Manager, Customer Success at KEV Group
Education

York university
1999 - 2000B.ed. education
York university
2006 - 2011M.ed. education
Experience

Seneca college of applied arts and technology
Jan 2001 - Jan 2002Professor- Teaching a diverse group of students in the Early Childhood Apprenticeship program- Teaching in the ECE Diploma Program (Multicultural Education, Communication, Philosophy, Child Development)- Writing online course material for Preschool Methods II- Monitoring, advising and assessing students on placement

Childreach - ontario early years centre
Jan 2002 - Jan 2003Parent educator- Designing, creating, and facilitating parent workshops, seminars and programs for specialized groups - Acting in-house and off-site parenting resource at drop-in and early intervention programs

Trillium lakelands district school board
Jan 2004 - Jan 2006Teacher- Teaching Primary, Junior and Intermediate students in a supply capacity (predominantly JK/SK)

Georgian college
Jan 2005 - Jan 2006Professor- Teaching, assessing, advising, and evaluating part time and full time students in the ECE program

York university
Jan 2006 - Jan 2011M.ed. 2011Investigating how early childhood educators select and use multicultural materials in their classrooms. The thesis looks at critical pedagogy and the need for the child or student’s voice to be heard in the classroom. The paper also examines the need for ongoing change in teacher training and professional development so that it addresses the needs of our increasingly diverse population.

Richland academy
Sept 2011 - Jun 2014TeacherAs the first private elementary school in York Region to adopt a Reggio-inspired Inquiry Learning approach, Richland Academy students think deeper, are more confident, and are world ready. Every child feels connected and counted in our happy, safe and nurturing community, capable to approach authentic tasks with confidence and the courage to act decisively and responsibly.

Kev group
Jul 2014 - Nov 2024As Client Success Manager, my role is to be the key contact person for our clients. - Providing project management, solution design and deployment expertise. - Ensuring customer feedback is clearly collected, documented and conveyed internally to facilitate continuous improvement of KEV’s products and services - Working with project managers to ensure that all implementation engagements are delivered within the allotted time and specified scope, with integrity and to the highest degree of client satisfaction Show less
Senior Manager, Customer Success
Dec 2021 - Nov 2024Client Success Manager
Jul 2014 - Nov 2021
Licenses & Certifications

Certified teacher
Ontario college of teachersSept 2001
Volunteer Experience
School Design Committee
Issued by Lions Oval Public School on Jan 2008
Associated with Kristine BrownVolunteer Librarian
Issued by David H. Church Public School on Jan 2006
Associated with Kristine BrownBoard member
Issued by Orillia & Area Family Resource Centre on Jan 2008
Associated with Kristine Brown
Languages
- enEnglish
Recommendations

Anita lobley
Business Development / Client Relationship ProfessionalGreater Philadelphia
Christopher ortiz montero
Senior software engineer en Mercado LibreBogota, D.C., Capital District, Colombia
Yael shatsberg
Analyst @ at.inc/ | MA in IR 🌍United States
Addie nowak
Sr. HR GeneralistGermantown, Wisconsin, United States
Angel ferreiras
Network Engineer, Cisco CCNA&CCNP, Fortinet NSE4, NSE5 & NSE7Greater Toronto Area, Canada
Yu chen kwek
Experienced Data Analyst | Business Intelligence | Machine Learning | Python | SQL | R programming |...Malaysia
Chandan chakrovorty
General Manager-HR & AdminDhaka, Bangladesh
Bompaly manoj reddy
Associate at PwC India.Telangana, India
Pradumn tiwari
Google Ads executive | Social media manager | Designer | FreelancerKanpur, Uttar Pradesh, India
Akhil bharath
Technical Sales & Solutions Engineer in Oil & Gas sectorMuscat, Masqaţ, Oman
Marta abril
Accounts Payable/Accounts Receivable Manager at All Systems Fire ProtectionLos Angeles Metropolitan Area
Abhishek bhardwaj
Government services | Ex-AccentureDelhi, India
🪄 laurie meyer
Je trouve des solutions à tous vos casse-têtes 🧩 -Conceptrice d'expériences (UX/UI Designer) passio...Lyon, Auvergne-Rhône-Alpes, France
Simona dapkune
Sales Operations | Health Tech | CRM Manager | German languageVilnius, Vilniaus, Lithuania
Barbara abbey, mba
Executive Director, CO/WY at Arthritis FoundationDenver Metropolitan Area
Katie thompson
Service Designer for NI Civil Service, creating and improving customer focused journeys for our citi...Belfast Metropolitan Area
Diana shepherd
QA Analyist at DanceStudio-Pro. Dance teacher since 2010.United States
Yücel turan
Corporate Lending and Project Finance AnalystUnited Kingdom
Marit eline onsøien
Operations Manager - In-Service Inspection at Oceaneering Integrity Management & Digital SolutionsStavanger, Rogaland, Norway
Marcela tabares
Doctoral Candidate Microbiology and Molecular Genetics. Dual Major Environmental Science Policy.East Lansing, Michigan, United States
...