John Hinds

Experience

• 

  Tapestry MM Ltd

  Jun 2003 - Jun 2013

  • I provide support for a wide range of technical issues from software to infrastructure at three sites in London. I was also responsible for procurement and deploying technical infrastructure and software.• I have experience with various volume license programs and tools such as JAMF Pro to deploy new software, run regular maintenance procedures and perform license audits.• In this role I manged the companies archive and DAM systems. I ensured scheduled backups run without error and handle offsite tape rotation. Show less • provide support for a wide range of technical issues (applications not responding, buggy software, informing uses how to use software) at three sites in London.• responsible for ordering and deploying workstation hardware and software. I have experience with various volume license programs such as Adobe and Quark and use tools such as JAMF Casper to deploy new software, run regular maintenance procedures and perform license audits.• Management of the tape backup and archive systems such as FlashNet and Presstore. I ensured scheduled backups run without error and handle offsite tape rotation. I administrated the companies two Xinet WebNative servers, adding new users, volumes, triggers, actions etc. Show less • I joined Tapestry as an apprentice reprographics operator. I developed my skill and knowledge of the print media industry within this roll and became a reprographics operator. In this role, I generated artwork adverts for national and international newspapers and magazines.• Promoted to the transmission department, where I built strong relationships with third party vendors. This involved checking and signing off adverts to go to publication. This role required working to tight deadlines and learning a multitude of methods to transmit the adverts to the publications. Show less

  • Systems Administrator

    Jan 2010 - Jun 2013

  • Support Technician

    Jun 2006 - Jun 2013

  • Reprographics & Transmissions Operator

    Jun 2003 - Jul 2007
• 

  Hogarth Worldwide

  Jun 2013 - Feb 2020

  • I was a member of technical project management team at Hogarth, it was my responsibility to manage a number of critical business projects domestically and globally for Hogarth. This involves taking a brief from the business sponsor and scoping out the project from its discovery phase to full implementation and change management.• I was responsible for developing the project plan and all other documentation. With my past experience with production technologies I advised on the best course of action on what technical aspect are needed to be put in place to help the project. • This role involved working with key stakeholders in the business to make sure the requirements of the project are clearly marked out and defined, including resource management and budgeting, to make sure the projects are delivered efficiently on time and on budget. • Provide comprehensive project reporting during the life cycle of a project to senior stakeholder and the business on the project. Show less • My previous role at Hogarth was to manage a number of projects specifically for the production technology team. This included scoping out the project from its inception to completion, advising on the best course of action for what technical aspect and infrastructure needed to be put in place.• Working closely with key stakeholders in the business to make sure the requirements of the project are clearly marked out and defined, including technical procurement, resourcing and budgeting, to make sure the projects are delivered efficiently.• Provide comprehensive project I was responsible for providing clear update to senior stakeholders and the business on the project.• Managed the IT service desk for Hogarth UK, line managing six support engineers and supporting over 1000 end users.• Being a key escalation point for the team and the business for support or equipment requirements. This role enabled me to develop my management skills and set personal development plans for my team to enable their wider career plans and aspirations. Show less • I provided a wide range of technical support in relation to software and hardware issues, this was done over a number of site and covering over 500 production machines. I also advised studio managers or operators on any technical questions or requirements.• I help manage the setup and maintain Hogarth’s joint venture studios domestically and international. This was done either remotely from London or onsite in the offices.• Researched new software and hardware for Hogarth and created action plans to implement these changes in the studios with the least possible disruption to production. Show less

  • Technical Project Manager

    Oct 2018 - Feb 2020

  • Production Technology Project Manager EMEA / IT service delivery manager

    Dec 2016 - Feb 2020

  • Production Technology Engineer

    Jun 2013 - Dec 2016
• 

  McCann Worldgroup

  Feb 2020 - Aug 2020

  Technical Project Manager

  • During my time within the McCann Worldgroup PMO office I worked under the direction of the global PMO, I was responsible for the planning, management and execution of multiple technology related projects and solutions across the global agencies of McCann Worldgroup. This includes developing project plans and all other relevant project documentation e.g. risk register, KPI reporting, RACI matrix etc along with resources and change management. • Providing comprehensive program management support to the geographically dispersed cPlus Application Directors, client service and client; by way of full, technical understanding of the cPlus suite of applications and associated integrations, planning and alignment of cPlus projects in line with overall strategic direction, and highlighting and reporting any potential risks to project stakeholders.• Provide comprehensive project reporting to senior stakeholders, in a way to simplify complex strategies, concepts and data, to be in a compelling coherent narrative.• I Managed the life cycle of the projects, working closely with the internal technology teams and senior business stakeholders and external clients, to monitor and control the projects, to make sure the projects are delivered efficiently. Show less

• 

  McCann Health

  Aug 2020 - Apr 2022

  Technology & Operations Project Manager

  • Providing comprehensive program management support to the geographically dispersed stakeholders. Making sure the project aligns with overall strategic direction of the business, and highlighting and reporting any potential risks to project stakeholders.• Provide comprehensive project reporting to senior stakeholders, in a way to simplify complex strategies, concepts and data, to be in a compelling coherent narrative for people with minimal technical background.• Manage the life cycle of the projects, working closely with the internal technology and operations teams along with senior business stakeholders and external stakeholder, to monitor and control the projects, to make sure the projects are delivered efficiently. Show less

• 

  IPG Health

  Apr 2022 - now

  My position as part of the global technology team at IPG Health, is to play a critical role in managing all executional aspects in the delivery of operational and technical initiatives with the global team, driving operational and technical excellence that transcends geography.This includes developing project plans and all other relevant project documentation e.g. risk register, KPI reporting, RACI matrix etc along with resources and change management.

  • Manager PMO

    Apr 2023 - now

  • Senior Technology & Operations Project Manager

    Apr 2022 - Apr 2023