Deep Enrich
Shuruq ali
1000 followersTimeline
About me
Head of Customer Care & Quality | Chairperson of FAB Happiness Committee | Driving Event Management, Workplace Excellence, & Community Engagement
Education
Midocean university
2023 - 2024Master of risk mangment risk management
King khalid university
2013 - 2018Bachelor's degree business administration and management, general
Experience
.webp)
First abu dhabi bank (fab)
Jan 2019 - nowI am focused on ensuring customer Care by implementing strategies that mitigate financial risks and enhance security. I am also passionate about environmental sustainability, organizing meaningful events, and building strong, collaborative relationships both within the organization and with external stakeholders.
Head of Customer Care
Jun 2024 - nowManager , Quality & Customer Service
May 2021 - Oct 2024Loan and Deposit Specialist
Jan 2019 - May 2021
Licenses & Certifications
Budget department
Institute of public administration - ipa - saudi arabiaNov 2020- View certificate
Government financial reports
Institute of public administration - ipa - saudi arabiaApr 2020
- View certificate
Legal principles of banking & sama regulations
The financial academy | الأكاديمية الماليةOct 2021 Executive planning
Institute of public administration - ipa - saudi arabia
Ipmc
التخطيط المتكامل للإستشارات الإداريةJun 2020Human resource planning
Institute of public administration - ipa - saudi arabiaAug 2020- View certificate
Retail banking foundations professional
The financial academy | الأكاديمية الماليةJan 2022 - View certificate
Information crimes
Institute of public administration - ipa - saudi arabiaJul 2020 
English language skils .
Abha chamberOct 2017Ambitious entrepreneurship
Abha chamberAug 2017
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