Carmen Chiu, PMP, CSM

Experience

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  JPMorgan Chase

  Jun 2001 - May 2003

  Applications Developer
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  Profit Recovery Group

  May 2003 - Feb 2004

  Audit System Analyst

  Analyzed data for clients to help recoup revenue from over payment, duplicate payments or pending account receivables.

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  CNA Insurance

  Feb 2004 - Mar 2008

  Project Coordinator

  Led release planning and annual IT planning

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  Classified Ventures LLC

  Mar 2008 - Apr 2012

  IT Project Manager/Scrum Master

  Project Manager and Scrum Master for the SharePoint portfolio (2007 and 2010)SharePoint projects include Legal Contract Management System, Helpdesk Ticketing System, Intranet, Gamification and Commission Sales ReportingManaged a proof of concept install of a mobile device management tool (MobileIron)

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  Total Wine and More

  Apr 2012 - Dec 2013

  Senior IT Business Analyst

  Managed a Sales Audit and Loss Prevention System from the Micros Retail Suite.Automated the Procurement Process using SharePoint 2007, InfoPath and SharePoint Designer

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  General Dynamics Information Technology

  Dec 2013 - Jun 2015

  Software Project Lead

  Managed a team of sub contractors and the SharePoint PortfolioManaged SharePoint 2013 migration project and migrated legacy data from SharePoint 2007Managed a series of SharePoint projects including SharePoint applications for the Procurement and Legal teamsManaged Project Server 2013 processIntroduced Agile development process and best practices to the Client

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  Federal Energy Regulatory Commission

  Jun 2015 - now

  IT Specialist

  Manage the SharePoint portfolio and subcontractor relationships.Subject Matter Expert with all SharePoint application requestsLead Agile process to the Federal Software Engineering team