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Taina Rodrigues

Taina Rodrigues

CSAM- Customer Sucess Account Manager

Followers of Taina Rodrigues2000 followers
location of Taina RodriguesSão Paulo, São Paulo, Brazil

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  • Timeline

  • About me

    | CSAM- Customer Success Account Manager | Account Manager | Sales | Customer Experience at Adobe | DX | Customer Relationship | B2B & B2C |

  • Education

    • Estácio

      2021 - 2024
      Graduação Sanduíche Marketing

    • Wizard by Pearson

      2009 - 2014
      ENGLISH LANGUAGE AND LITERATURE/LETTERS

  • Experience

    • Adobe

      Mar 2020 - now
      CSAM- Customer Sucess Account Manager

      • Key Achievements: • Increased product adoption and retention through tailored upsell strategies. • Established strong relationships with B2B clients, enhancing customer satisfaction and loyalty. • Contributed to the onboarding and training of new clients, ensuring smooth transitions and continued success. • Collaborated with cross-functional teams to achieve sales goals and optimize client engagement strategies.

  • Licenses & Certifications