Abigail Darty

Experience

• 

  Belshaw Limited

  Jun 2012 - Jul 2012

  Office Assistant

   Preparing general letters and other Document for tenders, sales agents.  Taking minutes at management meetings and handling all information and documents related to the office of the Executive Assistant to MD.

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  Ghana Ports And Harbours Authority

  Jun 2013 - Aug 2013

  Intern

   Sharing devices to various nodes for users over the network Installation and configuring anti-virus software on severs and nodes Providing desk side support to all user

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  Guinness Ghana Breweries Limited (Diageo)

  Oct 2014 - Jun 2021

  • Route to consumer (RtC) support i.e. vendor management (Ivy mobility, Ostec IT), Key Distributor Support management, and Key stakeholder engagement. Resolving day-to-day process and/or system issues, provide timely, expert & creative solutions to end-user problems• Act as the device manager for PDA devices including all associated activities with this;• Maintain accurate and up-to-date records of all devices and SIM cards• Deployment support including setup of devices• Work with third-party suppliers, as required, to manage replacement devices and device issues. • • Follow the hardware support processes to ensure minimal disruption to sales reps during issues with their PDA device• Ensure that always a minimum of replacement PDA’s are available and ensure that relevant stakeholders are briefed accordingly for compliance with the CAPEX sign-off process for buying new PDA’s• Provide technical coaching & mentoring to end-users.• Resolve cross-service and cross-country issues and escalate according to regional and global governance.• Implementation of Applications in a timely and economic manner based on agreed project plan and budget.• IS Policies – communication and enforcement• IS Related Controls – CARM, Audits• IS Service Performance Management – Service Delivery KPIs• IS Customer Satisfaction Survey Management• Legacy Systems Support – in their decommissioned state Show less

  • Service Delivery Analyst

    Aug 2015 - Jun 2021

  • Service Delivery Lead - National Service

    Oct 2014 - Jul 2015
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  Guinness Ghana Breweries PLC (Diageo)

  Jun 2021 - Dec 2022

  Territory Sales Manager

  • Manage and develop designated Sales areas in the on-trade and off-trade, delivering stretched brand and portfolio targets across beers, CSDs, and Spirits by adequate outlet universe coverage.• Ensure flawless execution of GGBL trade strategy on cold, fridge planogram, promotions, innovations, own POP visibility, bar-staff training/ persuasion• Deliver consistently 7 x 6 in every call, persuasive selling, objection handling, negotiations, etc.• Deliver weekly business Reports (WBR) to the Area Sales Manager on territory activities and competitor intelligence.• Drive Spirit /Beer KPIs (QDVP3) in the on-trade market• Ensure all brand communications are up-to-date and in excellent condition• Deliver on GGBL pricing strategy• Deliver consistently call objectives with strict observance of COBC and H&S policies Show less

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  BlueSpace Africa Innovation Hub

  Jun 2023 - Aug 2023

  Head of Partnerships & Business Development

  Driving and delivering strategic growth, fostering impactful partnerships, and maximizing business opportunities. Adept at building strong relationships with key stakeholders, industry leaders, and partners worldwide to accelerate revenue growth and expand market presence. Skilled in crafting and executing partnership strategies, negotiating complex deals, and leading cross-functional teams to achieve mutual success. Passionate about leveraging digital transformation to optimize partnership ecosystems and drive innovation. Show less

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  Tenece Professional Services

  Nov 2023 - now

  Sales Account Manager

  Cultivate and manage a portfolio of key client accounts. Identify new business opportunities and develop strategic account plans to drive growth and exceed sales targets. Collaborate with cross-functional teams to ensure seamless delivery of products/services and exceed customer expectations. Negotiate contracts and agreements to maximize profitability and secure long-term partnerships.