Mercia Dickson

Assistant To Chief Financial Officer

Mobile Mart (Pty) Ltd

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Timeline
About me
Operations Manager @ Mobile Mart | VAS I serve as the Operations Manager at MobileMart. I'm proud to be part of a team that is dedicated to providing our customers with the best possible service and value.
Education
- Leading Edge
  2014 - 2014
  Finance for Non Financial Managers
  Finance for Non Financial Managers
- BCX
  2016 - 2016
  Certificate Service Integration Management
- Quintica
  2014 - 2014
  ITIL Foundation
  ITIL Foundation
- PM Ideas
  2011 - 2011
  Completed Preparation CAPM
  Managing Difficult stakeholdersProject Manager Intermediate PMBOK 5Personal BrandingCertified Associated in Project ManagementProject Management IntermediateProject Management FundamentalsProject Administration
- PM Ideas
  2010 - 2010
  Project Management Advance Certificate of IEP Completion Program
- AMG
  2007 - 2007
  Prince2 Certification
  Prince 2 FoundationPrince 2 Invigilator
- Coronationville Secondary High
  1987 - 1991
  Matric High School/Secondary Diplomas and Certificates
  High School up to Matric
- Stellenbosch University
  2012 - 2013
  Management Development Programme
  Management Development Programme
Experience
- Galle Record
  Sept 2006 - Dec 2006
  Assistant To Chief Financial Officer
  • Keep Diary and screening of all calls• Arrange meetings• Ordering of stationary• Leave Schedules• Assist the production department• Assist the publishing department• Filing/faxing• All admin• Typing of contracts• Liaising with HR• Prepare for audits• Arrange all functions• Minutes• Distribution of documents• Distribution of payslips
- BCX
  Jan 2007 - Feb 2022
  Registering projectsArchiving ProjectsPreparing dashboardsALL EPM AdministrationChecking Templates and ProcessesProvide Training on EPM to staff Managing Users and GroupsOversee MS Project Server 2003 and related tools, including administration and technical support for two separate server instances.Enhance Project Server/SharePoint configurations to support project management processes, including enhancing views, security models, custom fields, enterprise resource management, timesheets, project reporting, web parts, etc. Identify opportunities for process improvements with new tools; manage custom development efforts and implementation of solutions. Manage PMO Service Center which provides administrative and technical support to Project Server users. Lead future project to upgrade the enterprise to Microsoft EPM 2007 product suite. Show less
- Massmart
  Feb 2018 - Nov 2023
- Mobilemart (Pty) Ltd
  Nov 2023 - now
  Operations Manager - Technical Operations
Licenses & Certifications
- Management Development Programme
  -
- A Marketer's Guide to Cross-Departmental Collaboration
  LinkedIn
  Apr 2024
- Decision Intelligence
  LinkedIn
  Nov 2023
- 20 Rules for Visual Communication
  LinkedIn
  Dec 2021
- Becoming More Memorable and Persuasive
  LinkedIn
  Apr 2024
- How to Be More Strategic in Six Steps
  LinkedIn
  Apr 2024
- Gemba Kaizen: A Commonsense Approach to Continuous Improvement (Blinkist Summary)
  LinkedIn
  Dec 2023
- Operations Strategy for Business
  LinkedIn
  Nov 2023
- Executive Leadership
  LinkedIn
  Apr 2024
- Executive Presence on Video Conference Calls
  LinkedIn
  Apr 2020
- Being an Effective Team Member
  LinkedIn
  May 2020
- Ken Blanchard on Servant Leadership
  LinkedIn
  Jan 2022
- Sales: Selling Financial Products and Services
  LinkedIn
  Apr 2024
- Intro to Service Management with ITIL® 4
  LinkedIn
  Jan 2022
- A Navy SEAL's Surprising Key to Building Unstoppable Teams: Caring
  LinkedIn
  Jan 2024
- WordPress: Ecommerce
  LinkedIn
  Nov 2021
- Artificial Intelligence Foundations: Thinking Machines
  LinkedIn
  Jan 2024
- Leading with a Growth Mindset
  LinkedIn
  May 2024
- Time Management: Working from Home
  LinkedIn
  Apr 2020
- Articulating Your Value
  LinkedIn
  Jan 2022
- Empowering Dyslexic Thinking at Work
  LinkedIn
  Feb 2024
- Remote Work Foundations
  LinkedIn
  Apr 2020
- Interviewing for Product Management Jobs
  LinkedIn
  Oct 2021
- Learning ITIL®
  LinkedIn
  Jan 2022
- Purposeful Curiosity: The Power of Asking the Right Questions at the Right Time
  LinkedIn
  Feb 2024
- Customer Experience: Service Blueprinting
  LinkedIn
  Oct 2021
- Making More Impact as a Middle Manager
  LinkedIn
  Jan 2024
- The Six Morning Habits of High Performers
  LinkedIn
  Aug 2020
- Product Management: Customer Development
  LinkedIn
  Oct 2021
- It's All Possible (Blinkist Summary)
  LinkedIn
  Jan 2024
- Preparing for Successful Communication
  LinkedIn
  Feb 2020
- Transitioning from Waterfall to Agile Project Management
  LinkedIn
  Sept 2021
- Mindfulness: A Critical Skill for Project Managers
  LinkedIn
  Nov 2021
- Unconscious Bias
  LinkedIn
  Nov 2021
- Product Management First Steps
  LinkedIn
  Oct 2021
- ASP.NET Core: Payment Gateways
  LinkedIn
  Nov 2021
- Productivity Tips: Finding Your Productive Mindset
  LinkedIn
  Apr 2020
- Becoming a Product Manager
  LinkedIn
  Oct 2021
- Crafting Questions to Make Better Decisions
  LinkedIn
  Dec 2021
- Operations Management Foundations
  LinkedIn
  Nov 2023
- Communicating Change in an Enterprise-Wide Transformation
  LinkedIn
  Feb 2020
- Cultivating a Growth Mindset
  LinkedIn
  Dec 2021
- Customer Experience: Journey Mapping
  LinkedIn
  Aug 2021
- Beating Procrastination
  LinkedIn
  Jan 2024
- Cybersecurity Foundations
  LinkedIn
  Nov 2021
- Mistakes to Avoid in Agile Project Management
  LinkedIn
  Nov 2023
- Product Management: Building a Product Strategy
  LinkedIn
  Oct 2021
- AWS for Developers: PayPal Payment Processing with Lambdas
  LinkedIn
  Nov 2021
- Time Management for Busy People
  LinkedIn
  Jan 2021
- A Toolkit for Giving and Receiving Better Feedback
  LinkedIn
  Aug 2020
- Six Sigma Foundations
  LinkedIn
  Dec 2023
- Technology for Product Managers
  LinkedIn
  Nov 2021
- Make IT Work in Your Business
  LinkedIn
  Dec 2023
- The Top PMO Challenges
  LinkedIn
  Mar 2020
- SAP S/4 HANA Financial Accounting Overview
  LinkedIn
  Feb 2020
- Marketing Analytics: Presenting Digital Marketing Data
  LinkedIn
  Nov 2021
- Agile at Work: Planning with Agile User Stories
  LinkedIn
  Oct 2021
- Providing Legendary Customer Service
  LinkedIn
  Jan 2024
- Speaking Confidently and Effectively
  LinkedIn
  Feb 2021
- Managing Logistics
  LinkedIn
  Mar 2020
- Powerless to Powerful: Taking Control
  LinkedIn
  Apr 2021
- Agile Project Leadership
  LinkedIn
  Sept 2021
- Mistakes to Avoid in Your Career
  LinkedIn
  Dec 2021
- Success Strategies for Women in the Workplace
  LinkedIn
  Dec 2021
- How to Think Strategically
  LinkedIn
  Nov 2023
- Planning Basics in SAP
  LinkedIn
  Nov 2021
- Developing a Critical Thinking Mindset
  LinkedIn
  Apr 2022
- Leading and Motivating People with Different Personalities
  LinkedIn
  Sept 2021
- ITIL® Foundation 4 First Look
  LinkedIn
  Jan 2022
- Becoming a Manager Your Team Loves
  LinkedIn
  Jan 2024
- Learning Secure Payments and PCI
  LinkedIn
  Nov 2021
- Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
  LinkedIn
  Nov 2023
Volunteer Experience
- Mentor
  Issued by Business Connexion on Jun 2015
  Associated with Mercia Dickson

Mercia Dickson

Timeline

About me

Education

Leading Edge

BCX

Quintica

PM Ideas

PM Ideas

AMG

Coronationville Secondary High

Stellenbosch University

Experience

Galle Record

BCX

Massmart

Mobilemart (Pty) Ltd

Licenses & Certifications

Management Development Programme

A Marketer's Guide to Cross-Departmental Collaboration

Decision Intelligence

20 Rules for Visual Communication

Becoming More Memorable and Persuasive

How to Be More Strategic in Six Steps

Gemba Kaizen: A Commonsense Approach to Continuous Improvement (Blinkist Summary)

Operations Strategy for Business

Executive Leadership

Executive Presence on Video Conference Calls

Being an Effective Team Member

Ken Blanchard on Servant Leadership

Sales: Selling Financial Products and Services

Intro to Service Management with ITIL® 4

A Navy SEAL's Surprising Key to Building Unstoppable Teams: Caring

WordPress: Ecommerce

Artificial Intelligence Foundations: Thinking Machines

Leading with a Growth Mindset

Time Management: Working from Home

Articulating Your Value

Empowering Dyslexic Thinking at Work

Remote Work Foundations

Interviewing for Product Management Jobs

Learning ITIL®

Purposeful Curiosity: The Power of Asking the Right Questions at the Right Time

Customer Experience: Service Blueprinting

Making More Impact as a Middle Manager

The Six Morning Habits of High Performers

Product Management: Customer Development

It's All Possible (Blinkist Summary)

Preparing for Successful Communication

Transitioning from Waterfall to Agile Project Management

Mindfulness: A Critical Skill for Project Managers

Unconscious Bias

Product Management First Steps

ASP.NET Core: Payment Gateways

Productivity Tips: Finding Your Productive Mindset

Becoming a Product Manager

Crafting Questions to Make Better Decisions

Operations Management Foundations

Communicating Change in an Enterprise-Wide Transformation

Cultivating a Growth Mindset

Customer Experience: Journey Mapping

Beating Procrastination

Cybersecurity Foundations

Mistakes to Avoid in Agile Project Management

Product Management: Building a Product Strategy

AWS for Developers: PayPal Payment Processing with Lambdas

Time Management for Busy People

A Toolkit for Giving and Receiving Better Feedback

Six Sigma Foundations

Technology for Product Managers

Make IT Work in Your Business

The Top PMO Challenges

SAP S/4 HANA Financial Accounting Overview

Marketing Analytics: Presenting Digital Marketing Data

Agile at Work: Planning with Agile User Stories

Providing Legendary Customer Service

Speaking Confidently and Effectively

Managing Logistics

Powerless to Powerful: Taking Control

Agile Project Leadership