Ross C.

Ross C.

Followers of Ross C.110 followers
location of Ross C.Mascot, New South Wales, Australia

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  • Timeline

  • About me

    Customer Service Manager, Qantas Airways.

  • Education

    • Barrenjoey High School

      1984 - 1989
      Higher School Certificate
    • Macquarie University

      2018 - 2023
      Bachelor's degree Security
    • Macquarie University

      1997 - 1998
      Bachelor of Science - BS Atmospheric Sciences and Meteorology incomplete
  • Experience

    • Qantas

      Jun 2000 - now

      - Responsible for any issues that arise in all cabins of aircraft- Providing leadership expertise and support for all cabin crew, with a direct accountability for Service, Safety and People Management - Supporting and driving the delivery of the Qantas Group strategies - Managing the delivery of exceptional inflight customer experience to such a standard that positively differentiates Qantas as the world’s leading airline- Managing emergency & non-normal situations in line with Qantas policies & procedures- Maintaining knowledge of current safety & security requirements, and maintain proficiency in Emergency, Security & Medical procedures Show less

      • Customer Service Manager

        Jul 2016 - now
      • Customer Service Supervisor

        Jun 2015 - Jun 2016
      • Long Haul Flight Attendant

        Jun 2000 - May 2015
  • Licenses & Certifications