Michelle Pallis ABOC

Experience

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  Halpern Eye Associates

  Feb 2000 - Jun 2006

  Lead Optician

  Optical sales, finish edging of lenses, Verify Rx in glasses, Neutralize lenses, Use of Lensometer, Use of edger, hand stone, blocking unit, tinting lenses, grooving lenses, Offer insurance benefit and co payments, Assist patients with frame and lens selection, Customer Servive, Trouble shooting problem glasses, Adjusting glasses to fit each individual.

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  Vision Institute of Michigan

  Jun 2006 - Feb 2013

  Optician

  Optical sales, Frame purchasing for multiple offices, board management, assisting patient with their purchase of Glasses and contact lenses, knowledge of lenses, frames, and related products, calculating insurance benefits and co payments, contact lens sales, assist with contact lens fittings, ordering contact lenses, frame adjustments and trouble shooting problems, customer service.

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  Vision Craft Labratory

  Feb 2013 - Feb 2023

  Advise opticians and doctors on optical products. Assist with eyeglass orders when there are questions. Knowledge of optical product and the manufacturing of eyewear. Take orders that are transferred in to glasses, Expadite orders for customers and track orders to completion, Offer solutions to questions regarding lenses and frames, Manage staff of finishing department, Manage production, To developed a system to increase productivity, maintain work schedules, hire and dismiss staff, identify lab breakage to help prevent it, fill in to different positions as need with in the department, coordinate with other department managers to maintain or increase productivity as needed, to do yearly employee reviews.

  • Customer Service Representative

    Dec 2013 - Feb 2023

  • Finish Department Manager

    Feb 2013 - Dec 2013
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  Family eye care associates

  Aug 2015 - Feb 2016

  Optician

  Finish lab work blocking, edging, mounting, tinting an inspection of glasses.

• 

  Vision Associates Inc.

  Feb 2016 - Feb 2023

  Optician

  Sales of all types of glasses. Consistent track record with measurements accuracy. Final inspection of all glasses. Dispensing and adjusting of glasses to patient satisfaction. Trouble shooting problems that patients have with glasses and resolving any issues related to eyewear. Billing all types of vision insurance.

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  Oakland Eye Care

  Oct 2022 - now

  Optical Manager