Tiffiny Amanda Railey, ROT

Experience

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  Subway

  Jan 2004 - Jan 2007

  Assistant Manager

  - Was responsible for all management and customer service-related tasks in order for the business to succeed.- Managed two stores always received a score of ninety or above on health inspections- Both stores always received outstanding reviews from both customers and Subway inspectors

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  CVS Health

  Jan 2007 - Jan 2010

  Shift Supervisor

  - Acted as manager on duty in absence of store manager; which includes keeping track of monies, managing employees and tasks and making sure each customer leaves with the intent to come back.- Excellent reviews 3 years in a row on attendance, work ethic, and customer service

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  Waste Industries

  Jan 2010 - Jan 2016

  Customer Service Representative

  - Provided Customer service with inbound correspondences in a high call volume environment- Maintenance customer accounts to ensure quality of service - Responsible for receiving and tracking monies

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  Sam's Club

  Jan 2016 - Jan 2018

  Optician

  - Licensed Optical Apprentice - Pre-screen patients- Provided verification of patient insurance.- Was responsible for overseeing sales, ordering, and replenishment to ensure department success.

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  Atlanta Orthopaedic Institute

  Jan 2018 - now

  Orthopedic Technician

  Buckhead, GA - Apply and remove cast/splints- Draw injections- Remove staples/sutures - Create orders for medications, physical therapy, and durable equipment - Take medical histories and vital signs - Monitor/Inventory on site medication - Order on site medications- Assisted in scheduling surgery’s- Corresponded with Insurance companies- Filling out FMLA/Medical documents- Maintain providers schedules/Schedule patients’ appointments Show less

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  Walmart Vision Centers

  Nov 2021 - now

  Office Manager, Ophthalmic Technician, Optician

  - Conducted patient pre-screen exams- Provided verification of patient insurance as well as rectifying insurance discrepancies- Responsible for overseeing sales, ordering, and replenishment to ensure department success- Lead the office team in day-to-day tasks, created goals to increase sales and encouraged team to hit goals set by upper management - Filed paperwork and charts- Oversaw all monies and ensured all books balanced, including insurance claims - Directed all office and patient care operations to ensure excellence within the clinical department. Show less