Nikhil Kattukaran

Experience

• 

  MSITA - Microsoft IT Academy

  Jun 2016 - Nov 2016

  Information Technology Associate

  • Developed a web-based Hotel Management System for ATS Infotech using VB .Net• It handles all the hotel management activities online starting from checking the room availability, booking, check-in / check-out, room service etc.• Optimized the currently existing system by adding functionality for Staff Management.

• 

  Tata Consultancy Services

  Sept 2017 - May 2020

  IT Analyst

  • Setting up data-driven strategies and business solutions for supporting the client’s production• Working on cross-flow logic implementation with Solution's team across various Quoting & Ordering tracks.• Have developed multiple Problem Management Incidents (PBI) by root causing the various system issues that were identified and fixed thus improving the application and user engagement by a considerable factor.• Ad-hoc reporting and day to day analysis on the Client's production performance using BI and Tableau reports. Show less

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  Sharekhan

  May 2020 - Sept 2021

  Data Scientist

  • Developed Customer Trade Activation Model to identify the high propensity clients who will trade within 30 or 90 day period post account opening.• Implemented Customer Daily Web Behavior Framework which combines the digital footprint of the customer using Adobe Analytics along with his transactional data for client reactivation modelling.• Designed Espresso Scorecards using behavioral variables for scoring the espresso client base on a day to day basis for targeted activation.• Implemented the Payback Analysis Framework for campaign optimization using various ROI and ARPU metrics.• Worked on end to end Campaign Analysis using Google & Adobe analytics and creating real time dashboards using Tableau for optimizing the campaign source. Show less

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  EClerx

  Oct 2021 - now

  Sr. Consultant Data Science & Analytics