Deep Enrich
Mukesh Kamble
528 followers
Mumbai, Maharashtra, India
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About me
Wipro @ ICICI Bank (Business Analyst ||Technology Consultant || Powering ICICI Bank's CRM with Microsoft Dynamics 365) ||1.5 Years of Experience || Business Decisions through Data Insights
Education
Zeal College of Engineering & Research, Pune
2018 - 2022Bachelor of Engineering - BE Computer science Engineering
Experience
Wipro
Jun 2022 - nowAs a dedicated Business Analyst and Application Owner at ICICI Bank, I specialize in the Microsoft Dynamics 365 CRM service module, with a specific focus on managing the SR (Service Request) Module. With a proven track record of optimizing processes and leveraging technology, I am committed to enhancing ICICI Bank's CRM services and ensuring top-notch customer support. My role involves analyzing data, implementing strategic improvements, and delivering efficient solutions that empower the SR Module to excel. Show less
Project Engineer
Jun 2022 - nowProject Engineer
Jun 2022 - Apr 2024
Licenses & Certifications
Power bi
UdemyApr 2024
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