Mariam Aghajanyan

Experience

• 

  Vallex group

  Jan 2017 - Jan 2019

  Administrative Assistant
• 

  Digitain Armenia

  Jan 2019 - May 2022

  • Support for the integration of a new employee into the team• Attending mentorship meetings to share headway, concerns, and details regarding upcoming mentorship events• Update our internal databases with information about technical issues and useful discussions with customers• Gather customer feedback and share with our Product, Sales, and Marketing teams• Respond to customer queries in a timely and accurate way, via phone, email, orchat

  • Mentor/Customer Support Specialist

    Sept 2020 - May 2022

  • Quality Verification Specialist

    Jan 2019 - Sept 2020
• 

  Ucom

  May 2022 - now

  Recruitment and Retention spacialist

  • Conduct full-cycle recruiting (screen, interview, final assessment, negotiation, job offer)• Identify candidate profiles, and determine selection criteria with hiring managers• Source potential candidates through various channels (social platforms,• professional networks, etc.)• Design job descriptions and develop interview questions to each position’s requirements• Manage recruitment online databases and reports• Foster long-term relationships with past applicants and potential candidates• Conduct exit interviews with resigned employees, escalate key issues• Initiate and implement employer branding initiatives• Present Ucom during career fairs/job fairs and other networking events. Show less