Lydia Tobin

Experience

• 

  Des Moines Arts Festival

  Nov 2020 - Jul 2021

  Program Intern

  • Processed data analytics of social media interactions to help conceptualize future marketing efforts • Directed processes and a team that contributed to the success of the Student Art Exhibition • Coordinated logistics and communication with diverse community partners to ensure a well-executed festival

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  Shipt

  Dec 2021 - Aug 2022

  Personal Shopper

  • Developed meaningful relationships that guaranteed a premium service to our customers• Achieved an outstanding 4.8 out of 5-star customer service rating

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  Nebraska Extension

  May 2022 - Aug 2024

  Tourism Marketing Intern

  • Developed destination marketing research tools for the First Impressions program to expand tourism in rural communities through use of strong written communication skills• Composed event rental guides to generate new streams of revenue for venues in western Nebraska• Crafted content such as logos and creative materials using Canva for a variety of branding opportunities

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  Smokey Row

  Jun 2022 - Feb 2024

  Barista

  • Provide exceptional customer service to garner customer loyalty• Master point of sale system, drive-through operations, and kitchen process management

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  University of Nebraska-Lincoln

  Aug 2022 - Oct 2022

  Clerk for University of Nebraska Services Department

  • Functioned as a resource to deliver campus-wide information to customer residents• Cataloged mail and managed issuance of university equipment • Responsible for reporting incidents and coordinating maintenance issues for customer residents

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  University of Nebraska-Lincoln Center for Entrepreneurship

  Jan 2024 - now

  Event Intern

  • Spearhead audience-centered social media campaigns across Facebook, Instagram, and LinkedIn pages to boost awareness of the Center and market upcoming events• Utilized creativity to brainstorm innovative ideas and strategize logistics for fundraising and entrepreneurship-centered events to enhance community and student involvement

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  Holmes Murphy

  Mar 2024 - now

  Marketing Intern

  • Provide event marketing support by assisting in the planning, coordination, and execution of events • Contribute to cross-functional teams in developing event materials, including signage, promotional items, and presentations, ensuring alignment with Holmes Murphy's brand identity and messaging• Engage with event attendees by welcoming feedback to foster positive relationships

• 

  Augusta National Golf Club

  Apr 2024 - Apr 2024

  Hospitality Suite Server

  • Delivered exceptional customer service to patrons, using brand-oriented communication ensuring a seamless and enjoyable dining experience • Managed high-pressure situations professionally, with poise and efficiency during peak periods to provide detailed service• Collaborated with team members diligently to uphold pristine standards of organization in the hospitality suite throughout the Tournament