Arup Ray

Arup Ray

Customer Support Engineer

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location of Arup RayBengaluru, Karnataka, India

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  • Timeline

  • About me

    Project Manager (Sourcing &Procurement) - Global IT Sourcing,Strategic Procurement/ Team Mgmt./ Project Management /Category Management / Contract Management/Professional Services

  • Education

    • Kendriya Vidyalaya

      2000 - 2004
      Bachelor of Engineering - BE Electronics and Telecom
  • Experience

    • SKF India

      Jul 2005 - Aug 2006
      Customer Support Engineer

      Involved in Market analysis for new vendorsEducating vendors on different Bearing products to achieve sales targetFloating tender to Steel plants & other manufacturing plants.

    • Microland Limited

      Sept 2007 - Nov 2008
      Technical Support Representative

      Rendered the technical support services and carried out.Creation of small or office network through wireless routerOrder Processing.Configuration & installation of Wireless Routers, Range Extender, Print Servers & Network Adapter (UK, US, Australia & New Zealand) Value Added Fulfilment (VAF) with Customer Acceptances.

    • Thomson Reuters

      Dec 2008 - Jan 2015
      Tactical Buyer

      Involved in taking care of requirements of internal users from purchase till payment doneFloating RFI, RFP & RFQ to vendors based on the requirementsNegotiations on pricing, quality, delivery and payment termsDo pre-cost analysis from various vendors to ensure all business requirements are met in most cost-effective manner.Provided technical approval on procurement of both hardware & software as per company standardCatalogue Management based on procurement analysis reportShouldering the responsibility of creating material master code for hardware & software purchaseUndertook the procurement tasks by resourcefully employing HP Service Manager 7, SRM 7 & SAPHandled the processing of service tickets in Service Manager 7 for hardware & software requirements raised by the internal usersUpdate and maintain the purchase databases that provide up to date spend in each category.Coordinate with the cross functional team for timey payment related issues.Establish and maintain good working relationship with internal organizations as well as vendors/carriers. Ability to push the vendors to exceed the due dates and be respective enough to ensure they help us when we make special/adhoc requests. Show less

    • Accenture

      Feb 2015 - Apr 2016
      Team Lead – IT Procurement & Strategic Sourcing

      Involved in procurement of IT & Non- IT procurement of goods & services.Planned and implemented the vendor rationalization and spend consolidation process.Process standardization by following the lifecycle of Supply chain managementWorked on requirement for different categories (Operations, Indirect, Capex, Marine etc. Efficiently reduced the procurement cycle, money drain and swift vendor payments by re-engineering the process. Provided stakeholders with accurate, clear and concise advice, information, recommendations and took appropriate action within agreed timescales.Negotiation on Pricing, Delivery Time Line & Quality of material or service being procured Work with cross-functional teams like finance & sourcing team for better vendor management.Implemented periodic strategic vendor reviews to ensure prompt vendor management process if followed.Conducted monthly/quarterly calls with specific vendors for improvement required in their service & to discuss their limitationsFloating RFI, RFP & RFQ to vendors for one time purchase requirement.Preparing Exhibits in Contract based on vendor’s proposal.Prepared weekly, monthly & quarterly report & present the same to higher management. Show less

    • FireEye, Inc.

      Apr 2016 - Jan 2018
      Senior IT procurement Analyst

      Following Supply chain management to standardize the procurement end to end process.To effectively manage global souring & procurement of IT related purchases, primarily Telecom categories. Manage effective supplier relationship program for all approved suppliers/ resellers.Developing sourcing strategies, Implement procurement strategy and policies.Facilitated Service Delivery Reviews/Problem Management Reviews between the business and IT suppliers to determine the root cause of outages and delays, and required actions to be put in place to avoid them in the future.Developed automated metrics and reports for all purchases which required renewal based on contractual term.Identifying, acquiring, developing and maintaining vendor relationships.Developing and implementing key strategies for the purchase of materials from sources; achieving cost reduction in procurementProvide expertise to cross-functional teams for overall process improvement.Creating a global procurement team and long range strategic plan to optimize key global direct and indirect categories while gaining alignment with corporate and regional stakeholders Generating the overarching global sourcing strategy with focus on transforming the procurement function into a value creation group by working in collaboration with stakeholders, cross-function partners and strategic supplier alliances to generate year-over-year productivityManaging IT/Non-IT procurement requirement of the company globallyConducting extensive RFP process for multiple commodity areas like, IT, HR Telecom and Travel. Building long-term partnerships with suppliers; managing day-to-day supplier performance to ensure meeting of service, cost, delivery and quality normsBudgeting and planning the funds for procurement and sourcing of materials ensuring optimum utilization of materials & maximum cost savings and meeting anticipatory orders for monthly operations Show less

    • Legato Health Technologies

      Jan 2018 - Mar 2021
      Lead- Procurement
    • Koch Business Solutions India

      Mar 2021 - now
      Procurement Project Manager
  • Licenses & Certifications