Michael Hanson

Experience

• 

  Starkey Hearing

  Sept 2001 - Dec 2006

  Sales Representative

  • Top inside and outside sales representative, consistently exceeding sales goals for a company dedicated to delivering the best hearing experience possible through hearing aid technology and innovative hearing solutions.• Rapidly grew a $700K book of business to $1.2M through researching companies, making meaningful connections with new customers, building brand loyalty, and generating growth with existing customers.• Strong business acumen and communication skills quickly led to being seen as a trusted advisor by customers.• Promptly gained robust industry knowledge and awareness of emerging trends, building strong credibility within the industry Show less

• 

  ReSound

  Nov 2007 - May 2022

  • Highly successful sales manager of a team of approximately eleven high-level sales representatives for a provider of hearing aids and accessories; year over year, team exceeded their sales quotas.• Provided strong leadership and guidance, coaching each team member to reach their optimal performance; successes in this area include three representatives promoted up and three named representatives of the year.• Interviewed, hired, and trained new team members, sharing best practices and policies, teaching competitive intelligence classes, and generally how to be successful in the role and with utilizing the key applications. • Provided each team member with constructive feedback to enhance their performance, including analyzing their calls and participating in 1:1 meetings and role-playing sessions, while also focusing on ensuring their job satisfaction.• Trained team on a wide variety of sales strategies to ensure that they could best reach the needs of each of their customers, in addition to overcoming any objections.• Recognized talent for working with new sales representatives, easily identifying their individual learning styles and helping them to reach heightened levels of performance. • Leveraged strong communication skills to quickly de-escalate any customer concerns, fully satisfying the customer’s needs while also staying in alignment with company policies and practices. • Passionate about own professional development, including continually obtaining new certifications and learning advanced management and sales strategies and techniques. • Strong proficiency with Salesforce, including regularly running a wide variety of sales reports and analyzing them to identify at-risk accounts and also areas of opportunity. Show less • Seamlessly generated strong relationships with customers, quickly become a trusted advisor to new and existing customers, resulting in exceeding revenue goals year over year and becoming a top 10% revenue generator. • Proactively created campaigns to drive new sales; success of campaigns led to other representatives replicating this strategy. • Highly successful at prospecting for new customers, including researching prospects to cold-call and leveraging existing network to build an even strong customer base.• Successfully leveraged social media (LinkedIn and Facebook) to build product awareness and humanize approach to selling, resulting in growing existing accounts and closing deals with new ones. • Regularly sent out newsletters to clients, leveraging strong business acumen to share advice on industry trends and advanced business practices. • Mentored new and tenured sales representatives, conducting lunch and learn sessions, proactively sharing successful sales strategies, how to better overcome objections, and generally optimize sales potential.• Regularly utilized Salesforce to track activity for each account, ensuring that it was consistently kept up-to-date and provided an excellent dashboard on the status of each account. Show less

  • Manager of Inside Sales

    Jul 2016 - May 2022

  • Sales Representative

    Nov 2007 - Jul 2016
• 

  Total Tool Supply, Inc.

  Sept 2022 - now

  Inside Sales Manager