Isaac Wetherby

Isaac Wetherby

Desktop Support Work Study

Followers of Isaac Wetherby176 followers
location of Isaac WetherbyLyndonville, Vermont, United States

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  • Timeline

  • About me

    Senior Network Engineer at The University of Vermont Medical Center

  • Education

    • Lyndon State College

      2005 - 2009
      BS Computer Info Systems / Business
  • Experience

    • Lyndon State College

      Sept 2006 - May 2009
      Desktop Support Work Study

      Supporting students, faculty, and staff computers and printers.

    • Lyndon State College

      Jul 2009 - Sept 2011
      Senior Desktop Support Technician

      Helpdesk support for students, faculty, and staff.Light server and network administration duties.Built new computer lab images and pushed out via zero touch deployment

    • SymQuest Group

      Sept 2011 - Jul 2016
      Network Support Engineer III

      Progressed from tier I to III in the NOC providing IT support to mostly local small-medium sized businesses. IT Jack of all trades providing support for application, desktop, server, network. • Escalation point for time sensitive, high impact issues• Became senior network resource in NOC• Security – threat detection, infection remediation, VPN & Firewall implementation and support• 3rd party vendor support, post project support, root cause analysis

    • The University of Vermont Medical Center

      -

      Member of Design & Build team for the 6 Hospital UVMHN network. Responsibilities ranging from LAN, WAN, Wireless, Datacenter, Firewall/ VPN, network authentication, load-balancing, and application architecture.• Subject matter expert on wireless, ISE, access layer. • Migration from old Cisco AireOS based controllers to 9800 platform • Received hospital wide monthly and yearly ‘Good Catch’ award for remediating missing critical alerts and calls on iPhones while on hospital wireless• Wrote a zero-downtime wireless upgrade script • Automated most of access point replacement process • Lead $1Million+ access layer switch replacement project from budget to deployment• Designed and implemented Cisco ISE deployment for multi-hospital system• Achieved zero downtime upgrade from Cisco ISE 2.6 to 3.2• Replaced internet edge with new hardware in ~ a week to keep up with early COVID demands• Replaced our ASA VPN firewall and upgraded most tunnels to higher security standards• New building from design, budget, to deployment• Expansion of UVMHN MPLS network and datacenter access to new partner location Show less

      • Senior Network Engineer

        Jan 2019 - now
      • Network Engineer

        -
  • Licenses & Certifications

    • Support Center Analyst

      Help Desk Institute (HDI)
    • Symantec Technical Specialist: Backup Exec 2010

      Symantec
    • Symantec Technical Specialist: Endpoint Protection 12.1

      Symantec
    • VMware Certified Professional 5 - Datacenter Virtualization

      VMware
      Jul 2013
    • Cisco Certified Network Associate Security

      Cisco
      Sept 2012
    • Cisco Certified Network Associate

      Cisco
      Jun 2012
    • Cisco Certified Entry Network Technician

      Cisco
      Mar 2012