Isaac Wetherby

Experience

• 

  Lyndon State College

  Sept 2006 - May 2009

  Desktop Support Work Study

  Supporting students, faculty, and staff computers and printers.

• 

  Lyndon State College

  Jul 2009 - Sept 2011

  Senior Desktop Support Technician

  Helpdesk support for students, faculty, and staff.Light server and network administration duties.Built new computer lab images and pushed out via zero touch deployment

• 

  SymQuest Group

  Sept 2011 - Jul 2016

  Network Support Engineer III

  Progressed from tier I to III in the NOC providing IT support to mostly local small-medium sized businesses. IT Jack of all trades providing support for application, desktop, server, network. • Escalation point for time sensitive, high impact issues• Became senior network resource in NOC• Security – threat detection, infection remediation, VPN & Firewall implementation and support• 3rd party vendor support, post project support, root cause analysis

• 

  The University of Vermont Medical Center

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  Member of Design & Build team for the 6 Hospital UVMHN network. Responsibilities ranging from LAN, WAN, Wireless, Datacenter, Firewall/ VPN, network authentication, load-balancing, and application architecture.• Subject matter expert on wireless, ISE, access layer. • Migration from old Cisco AireOS based controllers to 9800 platform • Received hospital wide monthly and yearly ‘Good Catch’ award for remediating missing critical alerts and calls on iPhones while on hospital wireless• Wrote a zero-downtime wireless upgrade script • Automated most of access point replacement process • Lead $1Million+ access layer switch replacement project from budget to deployment• Designed and implemented Cisco ISE deployment for multi-hospital system• Achieved zero downtime upgrade from Cisco ISE 2.6 to 3.2• Replaced internet edge with new hardware in ~ a week to keep up with early COVID demands• Replaced our ASA VPN firewall and upgraded most tunnels to higher security standards• New building from design, budget, to deployment• Expansion of UVMHN MPLS network and datacenter access to new partner location Show less

  • Senior Network Engineer

    Jan 2019 - now

  • Network Engineer

    -