Brooklyn Boardman

Experience

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  Ottawa Public Schools Usd 290

  Sept 2012 - May 2016

  Avid Tutor

  During my four years of pursuing my bachelor’s degree, I worked part-time at the local middle school tutoring students in the AVID program. AVID is for intelligent children capable of achieving higher education but born into backgrounds that may hinder their ability or determination to do so. Concurrent with being a full-time student and athlete, motivating youth to accomplish such goals was often within reach.As part of the tutoring team, I was responsible for the following job duties:- Tutoring 6th, 7th, and 8th grade students from low-income families in various subjects to reach and maintain academic success- Motivating and preparing students to apply for and attend college regardless of socio-economic background- Assisting students in navigating scholarship pathways and financial aid opportunities- Attending college visits and tours with students 3-4 times a school year and explaining scholar shipping process Show less

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  Smoked Creations BBQ

  Jan 2013 - May 2017

  Food Server

  During my university years, while managing tutoring, an internship, working at the mental health center, and being a 4 year athlete, I constantly worked part-time at Smoke Creations BBQ as a waitress. This position taught me customer service, interpersonal communication, multi-tasking, time management, and teamwork.

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  ELIZABETH LAYTON CENTER, INC.

  Jan 2014 - Dec 2017

  Youth Specialist

  Although I currently work at Elizabeth Layton Center as part of the administrative team, I was previously employed as a Youth Specialist, a milder version of a case manager. in this position, I directly interacted with children to teach them how to cope with their mental health disabilities.As part of the hands-on team, I was responsible for the following job duties:- Counseling approximately 15 youth, ages 7-15, at a mental health facility, meeting 3-4 times weekly to assist in individual behavioral, emotional, social, and academic success- Preparing specialized daily lessons and activities tailored to achieving the individual goals set by the client, caseworker, and therapist- Coordinating and leading group camps and after school programs to teach children with similar diagnosis positive social skills and interactions with others- Reporting youth’s daily progress into Elizabeth Layton Center’s reporting system and communicating with youth’s case manager and therapist in weekly meetingsSome skills this position required were:- Creativity: needing to plan fun learning-based activities- Organization and planning- Problem-solving- Adaptability: diverse populations and behaviors require diverse solutions and responses- Confidentiality and individual responsibility Show less

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  CASA

  Oct 2015 - May 2016

  Youth Advocate

  CASA is a nonprofit that provides community trained volunteers to provide voices on children's behalf's who have been abused and/or neglected and are navigating the court system. As an intern, I actively participated in both advocacy and administrative duties.As part of the supervisor's team, I was responsible for the following job duties: - Establishing trusted relationships with 10-15 foster youth and at risk foster youth to act as individual support during court proceedings and mandates, accommodating the youth’s personal wants/needs while meeting the legal needs of the state- Mentoring at risk children and families to assist in creating a healthy familial life within available resources- Advocating on the child’s behalf in important court proceedings and making sure the child’s best interest was heard (i.e., custody, foster care, adoptions, school transfers, etc.)- Accompanying youth to supervised family visits to empower youth’s confidence in expressing their thoughts and opinions to loved ones and mediated if the need rose in escalated situations- Keeping and storing digital records and files of individual cases in CASA reporting system- Organizing individual meetings and corresponding with multiple internal and external stakeholders to prepare for court proceedingsSome of the skills this position required were:- Confidentiality-Organization and planning- Problem-solving- Compassion Show less

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  Peace Corps

  Jun 2017 - Aug 2019

  Rural Education Development Specialist

  As an education volunteer in the U.S. Peace Corps, I spent two years completing a variety of tasks and projects in a rural village in Zambia, Africa. Though the job duties were plenty, the two years immensely impacted my personal growth and character. Some of the job duties included: - Teaching English literacy to approximately 60 Grade 8 and 9 students, ages 13-18, in a rural village setting and observed students’ improvements in English literacy throughout two consecutive school years- Assessing students learning progress and reporting findings to head teacher in weekly teacher meetings- Expanding the availability of teaching materials for schools within Mpika District and administered training of resources to teaching staff in bi-monthly teacher group meetings- Collaborating with the Ministry of Education and District Education Board Secretary to acquire financial support in providing school materials and resources- Designing individualized lesson plans to enhance learning outcomes - Co-teaching computer sciences to 30 Grade 9 students increasing the passing rate by 55 percent from the previous school year on national computer competency exams - Facilitating weekly clubs, educating 30 girls, ages 13-17 on gender empowerment, sexual health, importance of tertiary education, leadership skills, and income generating activities- Developing a partnership with local stakeholder to implement trainings that promote youth empowerment on many topics including health and wellness (HIV/AIDS, Malaria, TB, etc.), life skills, gender equality, and pursuing tertiary education - Completing bi-annual reports of work and progress accomplished to Peace Corps Zambia and Peace Corps Washington DC Headquarters Administration Some of the skills this position required were:- Resiliency- Cultural integration and competency- Language learning proficiency- Individual motivation- Project planning, implementation, monitoring and evaluationCertifications: TEFL certificate Show less

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  U.S. Embassy Harare

  Sept 2021 - May 2022

  Policitical/Economic Intern

  This internship with the US Embassy in Harare is part of the Virtual Student Federal Service Program available remotely to students enrolled in undergraduate or graduate programs. Though I was actively living in Zimbabwe at the time, I still completed the position virtually. As part of the political and economic team, I was responsible for the following job duties: - Executing research and analysis on the political and economic on going's in Zimbabwe- Conducting independent research and reporting on assigned subject matter areas- Attending international virtual meetings with US staff, Africa regional staff, and other government/nongovernment officials- Attending important stakeholder virtual events, meetings, and conferences and reporting information back to embassy staffSome of the skills this position required were:- Superior writing skills- Independent motivation for completing flexible and research led projects - High levels of ownership for projects undertaken- Organization- Ability to identify and seek out interaction with appropriate stake holders- Research and analysis and problem-solving- Increased computer proficiency in Word, Excel, PowerPoint, Outlook, SPSS Software, and Adobe WorkshopsSome major achievements within this role include:- Written contributions to the 2021 and 2022 Human Rights Report Show less

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  Smoked Creations BBQ

  Nov 2021 - Aug 2023

  Food Server

  I worked here part-time to make a little extra money on top of my day job!

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  ELIZABETH LAYTON CENTER, INC.

  Jan 2022 - Jun 2022

  Communications Specialist

  The Elizabeth Layton Center is a community-based outpatient mental health facility that treats adults and children with minor to severe behavioral and/or substance abuse disorders.As part of the administrative staff, I am responsible for the following job duties: -Answering multi-phone telephone lines, assessing calls for crisis/emergency, screening and transferring calls where appropriate, and taking and delivering messages as needed- Scheduling appointments, managing staff schedules, coordinating organizational meetings and events, making reminder calls for appointments- Coordinating with interoffice courier and sorting through daily mail- Cross training in reception and intake duties, including solely performing the intake process from start to finish when taking on and registering new clients- Corresponding with doctors, therapists, pharmacists, IT department, billing personnel, and others as needed- Supporting all staff and office needs, corresponding with internal and external stakeholders, and problem-solving when necessary to reach a viable solutionSome of the skills this position required were: - Organization: managing concurrent tasks in a high paced multifunctioning environment - Compassion: putting the client first by understanding the vulnerable populations we are working with and tailoring language, tone, customer service, etc. to their needs- Problem-solving: strategic thinking, analytical skills, individual motivation, diverse responses to diverse situations- Confidentiality: always maintaining HIPPA rules and regulations when handling sensitive informationCertifications: Mental Health and First Aid Show less

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  Thryv

  Aug 2023 - now

  BA - Inside Sales Acquisition

  Thryv is a company that has developed tools that provide solutions to local businesses setting them up for success by helping them get the job, manage the job, and get the credit they deserve. As part of the Inside Sales Team, some of my duties include:-Creating relationships with local businesses by making outbound/answering inbound calls- Setting appointments for the local business with an Outside Sales Business Advisor to elaborate on the services Thryv (software and print) has to offer - Collaborate with local businesses to assist in their growth through effective advertising programs utilizing a portfolio of interactive, search engine marketing, software and print solutions- Be and intriguing and attentive first point of contact, so that every business knows we care- Trained in Salesforce, Playbooks, 8x8, LUI/The Real Yellow PagesSome of the skills this position requires are:- Extreme organization- Great communication- Multi-tasking between technology programs, while being on the phone- Problem Solving- Motivation ( a go getter attitude)- Teamwork- Resiliency Show less