Morgan Gerst

Experience

• 

  Hyvee Employee Owned

  Oct 2019 - Jul 2021

  Customer Service Representative

  - Maintained a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.- Provided prompt, efficient, and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.- Processed USPS mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers.

• 

  Hawkeye Football

  Oct 2021 - now

  Recruiting and Operations Assistant

  - Communicate professionally with and assist faculty, recruits, players, and NFL scouts visiting the Hansen Football Performance Center.- Assist in daily operations of the building, answering 20+ phone calls daily, ordering office supplies, printing, faxing, scanning, and other office operations.- Aid staff, recruits, and coaches with recruitment activities, game day operations, and campus visits, including facility tours and academic information.- Help to plan and operate strength and conditioning camps, pro days, training camps, coaches' clinics, and Hawkeye Legacy alumni events throughout the year. Show less

• 

  Perfect Game

  Aug 2024 - Aug 2024

  Tournament Assistant - 2024 PG Underclass All-American Games

  - Communicated professionally and assisted with players, guests, college scouts, and staff attending the event.- Assisted in the check-in process for all players attending the event, including equipment and gear distribution.- Assisted photography staff with taking headshots for online player profiles.