Julia Oldham

Experience

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  Claire's Accessories

  Nov 2002 - Mar 2011

  Store Manager

  I started working for Claire's as a Sales Assistant in Nov 2002. Within 3 months I became a Supervisor and the very same year, after successfully completing the training, I got promoted to Assistant Manager at the Liverpool Street branch. One year later I became the Branch Manager. In 2007 I transferred to the Bond Street branch where I managed 16 staff in total, of which two were Assistant Managers and two were Supervisors. This store was one of the 50 highest turnover stores in Europe.Having worked my way up in the company, I have gained management experience but I also know how to deliver the best customer service in store face to face, so I can lead the team by example. Show less

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  Joy

  Mar 2011 - Aug 2013

  Store Manager & Area Support Manager

  My responsibilities at Joy were as per my previous position at Quiz Clothing, as well as the following responsibilities working as their Area Support Manager:Visit under-performing stores and establish reasons for poor performance, set up action plans with a time scale for improvement, conduct follow-up visits, send reports to the Managing Director with a summary of issues and updates on progressionEnsure company consistency by checking store's paperwork, in store training, visual displays and store standardsAssist Store Managers devise their sales forecasts and targetsManage wage cost of stores in the whole company, advise stores on how to manage keeping it to a certain percentage of their takingsKeeping in touch with all UK stores and being on call if problems arise, keeping track of each store's sales versus target on a daily basisDealing with in store issues quickly and reporting back to the directorConducting quarterly Health and Safety checks as well as checking stores are adhering to company policies and proceduresMonitor store's Profit & LossConduct disciplinary hearings and write to employees with their outcomeRecruitment for all new stores opening in London Show less

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  Quiz Clothing

  Sept 2013 - Aug 2014

  Store Manager

  Manage daily store operations, opening and closing; cashing up daily takingsEstablish sales goals, manage budgets and devise sales forecastsMaximise sales and profitability of assigned areas through execution of company programsInterview, hire, train, mentor, coach and evaluate performance of associateHold staff meetings and training sessionsHold disciplinary meetings, evaluate disciplinaries with the HR department, writing letters with the outcomeVisual Merchandising in store, replenishment, displaysMaintain a high level of customer serviceManage payroll expenses Manage stock loss via loss prevention procedureEnsure store complies with Health & Safety regulations Show less

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  Beeline Group (Fashion Accessories)

  Aug 2014 - now

  Responsibilities:• Generating turnover, keeping the district profitable and monitoring P&L• Analysing financial reports and KPIs, setting action plans to improve• Achieving operative and stock related targets• Leading a team of 20 Mobile Merchandisers – appraising, recruitment, coaching, training, performance management• HR management, payroll and expenses• Ensuring that high Visual Merchandising standards and other MM key responsibilities are achieved and maintained by the team• Establishing and nurturing relationships with the business partner• District administration; ensuring organisation an optimisation of the district• Expansion; concession rollouts and re-builds• UK wide weekly communication• Regular contact with other District Managers and Sales Director• Interim District Manager for Northern Ireland Show less

  • Regional Manager UK & Ireland

    Feb 2017 - now

  • District Manager

    Aug 2014 - Jan 2017