Deepanshu Purshwani

Experience

• 

  Escorts Limited

  Jul 2018 - Jul 2019

  Graduate Engineering Trainee (Vehicle Integration)

  • Executed the Vehicle integration of NT-75 tractor series. Developed and assembled the prototype of the new age tractor series.• Redesigned the Under-hood assembly, which resulted in total fixed cost reduction of the tractor series by INR 5,00,000.• Streamlined the design for Front axle support, which reduced on-hand inventory holding cost by INR 3,00,000.

• 

  Wipro Digital Operations and Platforms

  Jul 2021 - Apr 2022

  Assistant Manager (Process Excellence)

  - Created a Predictive Model using rattle (R-GUI) to prevent repeat complaint calls from customers saving $64,000/yearly for the client. - Executed a lean initiative to reduce order cancellations by 17%+ leading to improved customer experience and savings of $165,240. - Performed Statistical data analysis leading to improved productivity and cycle time by 24.8%, saving $182,431/year for the client.- Coached team members for a 5-day Lean Six Sigma Green Belt Training session to promote Business Excellence and Kaizen culture. Show less

• 

  Ola

  Apr 2022 - Jan 2024

  Process Excellence Manager

  - Developed control frameworks for driver and customer lifecycle for Ola’s newest category, Ola Prime+, impacting GMV by 53%.- Facilitated automation in the Driver verification process by engineering the process BRDs, resulting in reducing the FTEs from 143 to 49. - Enhanced the operational efficiency of the complaints reporting process using the DMAIC model, resulting in +23% net completion. - Mitigated Fraud driver registrations by enhancing and standardising checks using 5S techniques, yielding 14 lakhs monthly savings.- Reduced Driver application rejections using Root Cause Analysis leading to 18.97% fewer rejections & 6.5 lakhs monthly early revenue. - Collaborated with cross-functional stakeholders to improve operations and compliance using data-driven approaches, statistical analysis and quality management. Show less

• 

  Navi

  Jan 2024 - Sept 2024

  Process excellence - Collections
• 

  Zepto

  Sept 2024 - now

  Associate Director - Program Manager (Sampling)