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Mohit Ahmed

Mohit Ahmed

Account Manager

Followers of Mohit Ahmed2000 followers
location of Mohit AhmedIndia

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  • Timeline

  • About me

    A certified Six Sigma Black belt and Scrum master ISO 27001 certified having experience of more than 12 years into Quality Training and Process Improvement with excellent leadership skills .

  • Education

    • Calcutta University, Kolkata

      -

    • Acharya Jagadish Chandra Bose College

      -
      Bachelor of Commerce - BCom Business/Commerce, General

      Activities and Societies: A solo Traveller ,love cooking.

  • Experience

    • Simran Enterprises

      Mar 2011 - Feb 2015
      Account Manager

    • Amazon

      Sept 2015 - Sept 2016
      Escalation Specialist

    • Uber

      Sept 2016 - Jun 2020

      Handling all India and Dhaka operations across sites, managing staffing and executing various projects end to end with minimal guidance.Doing root cause analysis in order to fix the problem and streamline the business.

      • Quality global excellence

        Oct 2016 - Jun 2020

      • Quality Specialist

        Sept 2016 - Jun 2020

    • Accenture

      Jan 2020 - Mar 2022
      Global Quality Assurance

      Working on continuous process improvement involved .Taking care of Quality and Training.Dsat mining.Rolling out Training calendar and Quality monthly calendars to the leaders.Involved in WBR and MBR monthly with the stakeholders and Client.Working on the escalation matrix and doing Rca and following a closed loop process.Creating RACI and checklist for the project.Completed a green belt project for Quality using DMAIC methodology.Conducting 5 why analysis and FMEA for the project according to the requirements.Using 7 QC tool regularly for process improvement.An expert in process training and training new hires and taking care of the OJT until they move on to production.Doing communication audits and process audits at the time of organisation requirements. Show less

    • Amazon Development Center

      May 2022 - Jul 2023
      Manager Business Quality/Training

      Handling quality training and operations SLA.

    • Concentrix

      Aug 2023 - now
      Training And Quality Manager

  • Licenses & Certifications

  • Volunteer Experience

    • Employee

      Issued by Uber
      UberAssociated with Mohit Ahmed