Lei Yang

Experience

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  MOVE FINE INC.

  Aug 2018 - Feb 2019

  Acupuncturist’s Assistant

  - Assisted in the preparation for acupuncture and blood cupping sessions- Successfully managed front desk responsibilities, handling customer service interactions and organizing data efficiently- Actively contributed to enhancing the overall efficiency and effectiveness of the acupuncture clinic- Took responsibility for maintaining the clinic's cleanliness and hygiene standards

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  Ten Ren's Tea Time

  Sept 2019 - Jul 2020

  Server, Cashier, and Barista

  - Gained valuable customer service experience at a busy food and beverage chain- Demonstrated proficiency in taking orders, serving customers, and preparing a variety of beverages- Successfully managed my time and prioritized tasks to ensure efficient operations during peak hours while collaborating with coworkers to maintain a positive and productive work environment

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  Victoria Financial Corp.

  Nov 2020 - Sept 2021

  Loan Officer's Assistant

  - Managed documentation, monitored application progress, and expedited processing time- Provided effective communication with clients, contributing to a positive client experience and building strong relationships with borrowers- Collaborated with internal departments to gather information and resolve issues- Contributed to the overall success of loan origination and helped clients achieve their financial goals while creating a more positive and proactive work environment

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  GOLDOME HEALTHCARE INC.

  Jun 2022 - Dec 2022

  Receptionist

  - Efficiently managed administrative tasks: ordering and stocking supplies, handling billing and insurance claims, and meticulously filing patient records- Maintained accurate and organized records, contributing to streamlined operations and ensured compliance with industry regulations- Coordinated with healthcare professionals, playing a vital role in ensuring that patients received the appropriate care and treatment- Streamlined the patient journey and fostered positive patient experiences- Developed strong organizational skills in handling multiple tasks simultaneously, ensuring that appointments were scheduled efficiently, and patient inquiries were addressed promptly and professionally Show less

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  Diamond Potrans Investment, Inc.

  Feb 2023 - Oct 2023

  Project Coordinator - Assets & Acquisitions

  - Coordinated with multiple teams within the company to gather and compile data for property analysis and development- Managed existing properties as well as new development projects, working closely with partners and vendors to ensure project success, including planners, architects, and outside management companies- Maintained accurate and up-to-date records of data from both internal and external sources

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  Diamond Potrans Investment Inc

  Oct 2023 - Dec 2024

  Associate Project Manager - Assets & Acquisitions
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  Sphere Entertainment Co.

  Oct 2023 - Apr 2024

  Student Associate, Product & VIP Tours

  - Maintained and updated internal tour data, ensuring its accuracy for executives and team members, created weekly overviews tailored for higher-level executives- Collaborated seamlessly with various teams, including the creative department where I participated in conceptualizing and producing presentations aimed at introducing Sphere to potential creative clients- Worked closely with the operations team to enhance the organization of tour dates effectively- Proactively improved internal processes, leveraging creativity and adaptability to contribute to the overall efficiency of the team Show less

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  Master Toys & Novelties, Inc.

  Dec 2024 - now

  Transaction Coordinator