
Mohamed Arsath
Deputy Head Faculty

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About me
Principal Customer Success Account Manager at Microsoft
Education

BCS, The Chartered Institute for IT
2008 - 2009Professional Member of British Computer Society Information Technology
Zahira College, Colombo
1996 - 1998High School Applied MathematicsActivities and Societies: President of the Science Society and the Astronomy Club, Vice President of the Scrabble Club, Treasurer of the Interact Club, President Environmental Club

ACS, The Australian Computer Society
2015 - 2015Member ICT
Keele University
2005 - 2008Msc Information Technology Distinction* I was among the top 3 in my Msc class* Dissertation was on Artificial Intelligence based network inventory management solutions that used Artificial Neural Networks to learn network peripheral usage (using OS based management frameworks) and predict network growth and peripheral replenishment requirements.

Indian Institute of Management, Calcutta
-Post Graduate Diploma in Managing Performance using analytics Performance Management
CIM | The Chartered Institute of Marketing
2001 - 2003CIM Marketing
National Institute of Information Technology
1999 - 2001DNIIT IT Gold Medalist - Distinction
Experience

National Institute of Information Technology
Oct 2000 - Jun 2001Deputy Head FacultyIn charge of delivering the DNIIT program; in addition to this I was heading the NIIT's student ISAS program and soft skills development initiatives.

John Keells Holdings - John Keells Institute
Oct 2001 - Sept 2003Head of Faculty/Senior Faculty/ConsultantJKI had offshore delivery agreements for many universities from United Kingdom.• Taught for the Bachelor of Science program from following universities. Northumbria University University of Middlesex University of South Banks• Worked as knowledge consultant for blue chip organizations• Designed and delivered training programs for blue chip organizations• Participated in students soft skills improvement programs with the universities• Participated and coordinated technical knowledge exchange programs with group companies• Key decision maker in marketing campaigns in ensuring campaign ethics for educational programs Show less

University of Colombo
Mar 2002 - Jun 2005Visiting Lecturer
University of Kelaniya
Jan 2003 - Dec 2007Visiting Lecturer
Department of Computer Science & Engineering, University of Moratuwa
Jun 2003 - Jun 2006Visiting Lecturer
Millennium Information Technologies Subsidiary of London Stock Exchange Group
Sept 2003 - Jun 2006Application Consultant/ Team Lead• Responsible for setting up the Software development team at the enterprise services division.• Managed a team of software developers

Virtusa Corp
Jun 2006 - Jan 2008Lead Technology Consultant/Architect• I was on the British Telecom Wholesale portal development team as a Lead Consultant- technology giving leadership to build and deployment team and looking into code quality issues (managed a team of 20 individuals assigned for the project);• Managed an important part of the SDLC and testing, staging and deployment environment team for BT Wholesale Portal. • Further, I also worked for the Openreach portal development team as the Tech Lead and had been part of the leadership for a project titled Orchestration Technology Demonstrator, which was a key project to win a new contract for Virtusa from British Telecom;• I also played dual roles as a Technical consultant and Business consultant for the Openreach Separation project, for British Telecom• Managed teams maintaining development environments based on IBM and Oracle products.• Refactored the user management module of the Openreach portal for British telecom;• Mentored teams on using Oracle PL/SQL for the project; gave leadership to Java and Microsoft technology teams;• Administered the Oracle database for Openreach portal dev team• Managed code quality and performance issues;• Restructured teams to improve visibility and performance and coordinated between multiple teams working on the same project;• Responsible for lead reviews in Openreach, BT wholesale and BT OR Separation projects;• Won the Virtusa Innovators Award for the project WEB 2.0 Orchestration technology demonstrator in 2006 for innovating generic web services concept for British Telecom.• In depth knowledge of XML, Spring, Hibernate, J2EE, JDBC, Tiles, Struts and other open source frameworks. Show less

Tech Access FZ LLC
Jan 2008 - Feb 2011Software Practice Manager - Sun/Oracle Software MENA (Sun Microsystems Funded Head Count)• Responsible for developing the Sun Software business in the MENA region with revenue target in excess of 8 Million dollars.• Quarterly business planning and setting/reviewing partner sales targets• Quarterly review of partner sales plans and planning contingencies for achieving agreed targets.• Managing partner competency and ensuring partner meets required competencies in delivering Sun solutions• Responsible for assuring quality solution design for any Sun related software projects (and related hardware projects) carried out by our partners in the region by guiding the presales teams• Weekly forecast on partner sales pipeline.• Planned and executed software workshops with Sun partners across MENA region• Guided the Sun technology center team on new software technologies and implementing POCs.• Did fortnightly presentation on software business status to Sun Microsystems• Pioneered Desktop Virtualization concept with thin clients in the region Show less

Avnet Technology Solutions
Feb 2011 - Mar 2014Product Manager - Oracle Software for Middle East and North AfricaDirected Oracle software business unit and engineered systems business within Middle East and North Africa, including profitability, risk, revenue, and growth in 19 countries.Managed team of Product Sales Managers across Middle East and North Africa. Instituted partner loyalty programs and promoted growth of Oracle footprint. Converted 100% HP partners to Oracle partner network for engineered systems business. Acted as key team member in closing many of the first Engineered Systems awards, grossing highest number of these for a VAD in the region. Implemented programs that increased the Oracle Primavera partner community from 3 to 13 partners within a span of two years.Selected Contributions:• Closed $36M Oracle software business in the first three quarters of FY13, representing a 300% increase from the previous year.• Won business worth $11M in first financial year for Oracle business unit, representing 100% incremental business.• Directed pre-sales effort for $12.1M license contract for Ministry of Education, Saudi Arabia, resulting in being given contract award. Show less

Redington Gulf
Mar 2014 - Apr 2016Product Manager - Oracle Software, Middle East and AfricaHeaded Oracle software business within Middle East and Africa, a region that encompassed 54 countries.Managed a regional team of sales managers covering Forecasting, Presales Engagement, Booking, Billing, and Delivery. Drove product strategy and oversaw profitability, risk, revenue, and growth. Directly provided management of medium to large contracts (valued over $500K), managed resources, identified partners, took efforts to mitigate risk, ensured delivery timelines were met, and assured customer satisfaction. Created and executed training plan for partners based on Oracle’s Value Based Selling methodology. Executed Demand Generation events and activities in coordination with the Oracle Tech GB Demand Generation Group.Selected Contributions:• Achieved $15.2M in sales in the first full financial year for Oracle business unit, representing 100% incremental business.• Recruited 176 Oracle partners in first financial year.• Based on performance in Middle East and North Africa, Oracle awarded distributorship in East and West Africa for the Company.• Created SaaS, PaaS, and IaaS strategy for the organization, including defining resource requirements, creating business plan, and spearheading development plan. Show less

Microsoft
Sept 2016 - nowDirected sales, pre-sales, program management, contract negotiation, and delivery for the region for MCS (Microsoft Consultancy Service)Acted as key member of team closing multiple, concurrent consulting services sales, including defining project scope, developing proposals, creating statement of work, and partnering with resource managers to staff project teams. Drove accelerated business change in clients through the innovative use of Microsoft technologies. Monitored the performance of Microsoft consultants and partners on engagements, communicating with account and project teams and customers.Selected Contributions:• Delivered premier Digital Advisory project for government in SEANM and Vietnam region for Ho Chi Minh City.• Won follow-on to Digital Advisory project for Microsoft Cloud platform.• Engaged in the largest pre-sales engagement for D365 project in APAC region for key customer in Sri Lanka. Show less
Principal Customer Success Account Manager - ASEAN
Aug 2023 - nowSenior Customer Success Account Manager – South East Asia, New Markets, and Vietnam
Oct 2020 - Aug 2023Senior Service Delivery Manager – South East Asia, New Markets, and Vietnam
Oct 2017 - Oct 2020Senior Engagement Manager - SEA, New Markets and Vietnam
Sept 2016 - Oct 2017

University of the West of England
Jun 2017 - Jun 2021Visiting Lecturer
Licenses & Certifications
- View certificate

Insight Selling
Microsoft Global ChallengerMay 2018 
Implementing a Data Warehouse with Microsoft SQL Server
MicrosoftOct 2000
Microsoft Certified Database Administrator
MicrosoftJan 2001- View certificate

Prosci® Certified Change Practitioner
ProsciNov 2019 
Implementing a Database with Microsoft SQL Server
MicrosoftJul 2000
Sun Certified Java Developer
Sun MicrosystemsJan 2003
Oracle Identity Suite Essentials
OracleOct 2009
Microsoft Certified Professional in VC++
MicrosoftJan 2003
Oracle Certified Professional - OCP, Oracle, PL/SQL, Oracle Forms
OracleMay 2003
Microsoft Certified Visual Basic Developer
MicrosoftJan 2000
Honors & Awards
- Awarded to Mohamed ArsathInnovation Award Virtusa Corp Jun 2004
Volunteer Experience
Contributor
Issued by The Akshaya Patra Foundation on Jan 2008
Associated with Mohamed ArsathContributor
Issued by Dubai Cares on Jan 2009
Associated with Mohamed ArsathContributor
Issued by World Food Programme on Jan 2021
Associated with Mohamed ArsathDirector Community Service - Colombo Chapter
Issued by JCI USA on Feb 2003
Associated with Mohamed ArsathMember
Issued by Rotary International on Jan 2003
Associated with Mohamed Arsath
Languages
- enEnglish
- siSinhalese
- taTamil
- urUrdu
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