Celia A. Jennings, PMP

Experience

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  Isagenix International

  Jul 2014 - May 2017

  As Program Lead, I was the primary overseer of product commercialization projects for all international markets. I spearheaded multiple cross-functional teams to secure completion by deadlines. I also facilitated weekly Product Commercialization Working Sessions, drafted and streamlined documentation, directed priorities, timelines, and budgets. Furthermore, I utilized SharePoint, MS Visio, MS Project, and MS Office Suite to manage projects. ◆ Earned progressive promotion from QA Coordinator II within 2 years. ◆ Rolled out 4 products for semiannual events across 4 global markets on-time and exceeding quality benchmarks. Managed 30+ products over role tenure. ◆ Bolstered efficiency by 40% through introduction of a process improvement and implementation of software. Show less In this position, I provided oversight and completion of QA projects spanning new products, partner onboarding, manufacturer adjustments, and process improvements. Prioritized and allocated QA resources. I collaborated cross-functionally with multiple departments to execute timely deliverables. Additionally, I navigated through project changes and aligned all work with established deadlines. I drove compliance adherence and submitted reports to executive leaders. I also reviewed and resolved complaints. Lastly, I investigated product issues, issued corrective action, and communicated with manufacturers. ◆ Authored the project management processes for new products. ◆ Bolstered efficiency of the complaint handling process by 30%. ◆ Conceptualized and integrated a tracking system that identified changes necessary for regulatory compliance on international products. Achieved 100% compliance. Show less

  • Program Lead, PMO

    Aug 2016 - May 2017

  • Quality Assurance Coordinator II

    Jul 2014 - Aug 2016
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  Meals on Wheels America

  May 2017 - Oct 2019

  Project Director, Strategy & Impact

  Principal strategist and operational leader in project and program administration, including strategy implementation, stakeholder relations management, full life cycle project leadership (from conception to completion), project tracking, reporting, and communications. I regularly interfaced with stakeholders to provide progress updates, build partnerships, and coordinate joint activities. I also de-escalated issues, resolved problems, and led changes as necessary. A main component of my role was to align all projects to timelines and budgets, surpassing quality targets and raising the standard of excellence on deliverables. Finally, I cultivated relationships with clients, stakeholders, healthcare entities, and partners. Supported interdepartmental efforts on other organizational initiatives. ◆ Delivered a $2M healthcare contract with multiple service providers/stakeholders. ◆ Re-initiated a half-million dollar project that was delayed two years and achieved project recovery within 3 months of hire. ◆ Led, developed, and mentored 22 cross-functional personnel and 1 direct report. Show less

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  NetImpact Strategies Inc.

  Oct 2019 - now

  Senior Project Manager