Fabio Koga

Experience

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  Redgi Informatica

  Feb 1996 - Nov 1996

  Field Technician Service
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  Work Image

  Feb 1997 - Mar 2014

  ● 15 years of experience in the area of ​​information technology, working in the financial, industrial and administrative sectors in systems projects and development. ● Responsible for the entire life cycle of software development projects, from Requirements Gathering, through Architecture, Planning, Development, Testing, Training, Roll-out and Warranty. ● Manager of the IT team and Product Owner of the solutions, transitioning from a software factory business model to a software-as-a-service (SaaS) provider● Implementation of Kofax VRS and Image Processing projects with Kodak Alaris Capture. Show less

  • Systems Manager

    Mar 2009 - Mar 2014

  • Systems Analyst

    Jun 2002 - Feb 2009

  • Programmer Visual Basic / .NET

    Feb 1997 - May 2002
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  TIVIT

  Apr 2014 - Jul 2018

  ● RFP Analysis, Solution Architecture, Preparation of Technical Proposal, Price Approval Ceremony and Technical Defense of Opportunities. ● Sales Squad Team for EDI and ECM Solutions (Prospect and Sales Strategy, Products, Pre-Sales and Delivery). ● Participant of the Big Deal Sales team at Bradesco Financiamentos. ● Support to the Products and Finance department in preparing price tables, price scalers, standard proposals, cost drivers, analyzing the financial results of Products, defining apportionment criteria for controllership. Show less ● Responsible for planning and managing the entire IT area, involving infrastructure and systems for the document management operation and software factory of the client NEOBPO (a company with 30 thousand employees), leading a team of 33 developers in mission-critical applications. ● Structuring the entire Caixa Econômica Federal Contact Center Operation (Credit Cards) in less than 2 months, involving 600 agents in 24/7 operation, establishing service levels and SLAs. ● Expertise in IT governance and process engineering, developing contingency strategies and procedures, aiming at data security, access, audits and the continuity of IT services. ● Project planning and understanding business and customer needs. Negotiation and allocation of resources for the development of analysis and programming activities. ● Digital product roadmap for ECM: AI, ChatBot, RPA and Analytics Show less

  • Pre-Sales Consultant | Apps & Digital Business

    Oct 2017 - Jul 2018

  • IT Executive Manager | Head of ECM & BPO Services Solutions

    Apr 2014 - Oct 2017
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  Easy Doc Soluções Integradas

  Jul 2018 - Mar 2023

  IT Operations Director

  ● Responsible for implementing support governance at three levels (1st, 2nd and 3rd) according to ITIL v3 best practices. ● Implementation of innovative projects such as ChatBot, Machine Learning and Facial Biometrics in projects.

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  ECS Inovação

  May 2023 - Jun 2023

  Commercial Manager

  ● Responsible for defining the Digital Solutions BU's Go-to_Market strategy.● Leader of the Commercial Team and Marketing Suppliers and Outbound Prospecting team.● Professional allocation planning / Dev Squads and QA Squads.

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  TIVIT

  Jun 2023 - Oct 2023

  Business Development Manager for IoT

  ● Responsible for studying and evaluating solutions from IoT partners and M&A acquisition ● Preparation of Technical Proposal, Solution Pricing based on costs and Technical Defenses in Opportunities received by the Marketing area and Business Executives. ● Evaluation for Go or No-BID of Notice and market RFP. ● Participation in events in the most diverse sectors of the economy to promote the company's IoT cases. ● Support the creation of material and content for posts on social networks with the Marketing area. Show less

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  Marketly

  Sept 2024 - Feb 2025

  Commercial Manager

  ● Responsible for Prospecting New Businesses and growing the Customer Base via Cross Sell, Up Sell and Consulting Services. ● Strategic Sales Planning

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  Hungry Digital

  Sept 2024 - Feb 2025

  Commercial manager

  ● Responsible for Prospecting New Businesses and growing the Customer Base via Cross Sell, Up Sell and Consulting Services.● Strategic Sales Planning

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  Informartec Serviços

  Feb 2025 - now

  Project Manager

  Development Management of Automation and Integration Projects