Jason Chan

Experience

• 

  Samuel, Pustilnik, and Marks

  Sept 1999 - May 2000

  Office Clerk

  Filing, general office duties, create form templates, verify employment for garnishments, prepare court documents

• 

  Virginia Commonwealth University

  Aug 2001 - now

  - Oversees 400+ computer including lab, staff, and faculty machines- Oversees 3 servers and NAS operations including system integrity and daily backup.- Troubleshooting AV equipment in classrooms and meeting rooms in the School of Business- Asset custodian overseeing asset management, surplus, asset acquisition - Financial responsibility within department including purchasing, receiving, vendor requisition, moving funds within departments, and use of p-card- Timekeeping duties including entering time for employees- Liaison to university Lotus Notes team installing, troubleshooting, and training end-users- Distance learning equipment specialist including use of Polycom and Tandberg units- Install, troubleshoot, and train end-users technology including hardware and software- Install and troubleshoot VoIP phones including conferencing systems- Electronic lock specialist including prox locks, lock software, and troubleshooting- Use of imaging software (i.e. Symantec Ghost)- Installing and troubleshooting network-Implementing and administrating encryption software-Google Apps Trainer-Installing and troubleshooting EMS Scheduling Lite and Enterprise with RoomWizard Interface module. Show less

  • Senior Director of Technology Operations

    Feb 2022 - now

  • Director of Technology Operations

    Jul 2013 - Feb 2022

  • Technical Operations Manager

    Oct 2005 - Jul 2013

  • Help Desk Technician

    Aug 2001 - Oct 2005