Dee Laubscher

Dee Laubscher

Followers of Dee Laubscher317 followers
location of Dee LaubscherCity of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Software Developer at Arch Retail Solutions

  • Education

    • ISTQB

      -
    • CTI Durbanville (Pearson)

      2015 - 2016
      Higher Certificate In Software Development Software Development Cum Laude
    • Brackenfell High School

      2010 - 2014
    • COAPE

      2021 - 2022
      C01 - Dog behavior Animal Behavior
  • Experience

    • Arch Retail Systems / Spinnaker Software

      Feb 2015 - now

      Leading the Automation team as well as the existing data monitoring team to ensure accuracy of BI data and to automate processes as far as possible to limit manual intervention.Conversion of manual QA tests to automated tests using RanorexMaintain automation code modules written in C# Perform Database validation test (SQL) Reporting on Team KPI'sDocumentationBI Data MonitoringPlan and manage automation team and data monitoring team activities and deliverablesEnsure all daily activities are adhered to and provide assistance, mentoring and training. Show less Problem solvingCustomer serviceCustomer SupportInvestigating and determining root causes for issues that arise using SQL and relevant resources.Ensuring all tasks that are attended to, are logged on the helpdesk.Ensure tasks are resolved within SLA.Provide assistance to and share knowledge with other technicians with regards to issues that occurred and their respective solutions.Assume responsibilities for all tasks assigned to me for respective clients and to provide feedback.Test and simulate problems in later versions of the relevant application.Ensure company protocols are being adhered to.Assist Developers when required.Compile documentation when required.Provide assistance to branch technical staff when required.Understand problems and resolutions provided to the client Show less

      • Software Developer

        May 2022 - now
      • Junior Software Developer

        Mar 2021 - May 2022
      • Automation Team Lead

        Sept 2019 - Mar 2021
      • Test Analyst

        May 2017 - Sept 2019
      • Customer Support Technician

        Feb 2016 - May 2017
      • Customer support Intern

        Feb 2015 - Feb 2016
  • Licenses & Certifications

    • ISTQB Agile testing

      ISTQB - International Software Testing Qualifications Board
    • ISTQB - Advanced Test Analyst

      ISTQB - International Software Testing Qualifications Board
      Apr 2018
    • Inside Your Dogs Mind with Victoria Stilwell

      Udemy
      Feb 2021
      View certificate certificate
    • ISTQB - Foundation level testing

      ISTQB - International Software Testing Qualifications Board
    • Higher Certificate - Information Systems Software Development (Cum Laude)

      CTI Education Group
      Jul 2016
    • CO1 Dog Trianing

      COAPE International
  • Honors & Awards

    • Awarded to Dee Laubscher
      Cum Laude CTI Education Group Apr 2017 Graduated with Cum Laude
    • Awarded to Dee Laubscher
      Full Academic Colours 2014 Brackenfell High School
    • Awarded to Dee Laubscher
      Honours Student Brackenfell High School
  • Volunteer Experience

    • Animal Care and cleaning/upkeep of shelter

      Issued by Lucky lucy
      Lucky lucyAssociated with Dee Laubscher
    • Fundraising volunteer

      Issued by Husky Rescue South Africa
      Husky Rescue South AfricaAssociated with Dee Laubscher
    • Fundraiser

      Issued by Animal Anti Cruelty League Cape Town
      Animal Anti Cruelty League Cape TownAssociated with Dee Laubscher