Payal Sethi

Experience

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  HCLTech

  Oct 2012 - Apr 2015

  Senior Analyst

  • Providing Windows server and VMware support.• Working with Day to Day Incidents related to performance and hardware issues of windows Server• Monitoring of VM’s (CPU, Memory, Disk, and Network Utilisation) for Security Compliance.• VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM) as per the client request through change management process.• Creating templates from VM’s and deploy VM’s from templates..• Troubleshooting and resolving various disk management, basic AD and backup issues.• Adding a New Virtual Disk and Extending Existing Virtual Disk.• Screening and checking the quality of changes made in the team.• Manage & inform stakeholders by sending communication before flash emails for critical activities.• Auditing CI’s for any unauthorised change.• Coordinating with other teams such as monitoring team, backup team, hardware team, network team, firewall team etc. to ensure proper operation• Create changes (and incidents) and representing team on weekly CAB to discuss critical changes. Show less

• 

  IBM

  Jun 2015 - now

  Windows and VMware Specialist

  • Installation, Configuration and administration of Windows 2000/2003/2008 Servers.• Working on Infrastructure environment with 1000+ Physical servers and 2500+ virtual servers ( 150+ ESX servers)• Commission and decommission of domain controllers and member servers.• Day to day working on Change , Incident and Problem tickets.• Preparing RFC, RCA and SOPs.VMware team (vMotion / SvMotion / VM Provisioning / Host failure)• Creating and managing VM Ware cluster. Enabling HA and DRS features in a cluster.• vCenter Patching/Upgrade and Host Patching/Upgrades via VMware Update Manager• VM Migrations from one vCenter/Cluster to vCenter/Cluster• Handling Hardware Issue related to ESXi Hosts.• Host Re-Build and Configuration.• Upgrading VMware Tools and VM Versions of virtual machines.• Working on P2V conversion using converter to maximize virtul infra.• Coordination with VMware vendor for high priority issues .• End to end coordination with storage, OS, and networking team for crucial issues via technical bridges.• Working on conversion of thick disks to thin as part of capacity planning to save storage space for environment Show less