Diana Saenz

Experience

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  San Antonio Housing Authority

  Oct 2005 - May 2014

  Multi-Site Property Manager

  ● Prepared Annual Capital and Operating budgets for multiplesites● Maintained the monthly operating budgets to multiple sites ● Completed and audited the monthly certifications ● Inspected properties daily to ensure safety and curb appeal.● Audited all Move-ins and resident transfers ● Coordinated the vacancies on the Make ready for completion within guidelines ● Audited the Aging reports filed evictions as required by the SOP● Reviewed all lease violations before issuing ● Reviewed all Reasonable Accommodations● Inspected vacant units before move-in● Attended Resident council monthly meetings● Initiated mediation at Bexar County Justice Center regarding resident disputes● Prepared all communities by detailed on-site inspections for REAC and UPCS● Supervised that all on-site staff remained current with mandatory training● Responsible for accurate month-end close-out reports.● Completed all employee performance evaluations Show less

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  The NRP Group LLC

  May 2015 - Apr 2016

  Community Manager

  Community Manager- • Monitor all operations, profitability, customer service including quality of service, as well as maintaining the company investment and other duties as assigned

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  Allied Orion Group

  May 2016 - Aug 2017

  Community Manager

  Manager- Converse Ranch I & II● Inspected property daily to ensure safety and curb appeal.● Inspected all vacant units for make ready process.● Monitored all market and Public housing vacancies● Submitted month-end close-out reports and compliancereports to San Antonio Housing Authority.● Submitted the Bond report for San Antonio HousingAuthority● Collection of rent through lease enforcement for market unitsand public housing units.● Audited public housing files according to housingrequirements.● Conducted resident and property inspections in preparationof recertifications, REAC, and UPCS annual inspections. Show less

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  18 Capital Group

  Oct 2017 - Jul 2018

  Assistant Community Manager

  Assistant Manager - MarketEighteen Capital GroupOct 2017 - Jul 2018● Leasing and processing rental applications● Preparing move in folders with TAA leases● Collected the monthly rents and processed them into Yardi● Collected all deposits and application fees daily. Processedrefunds, if needed for denied applications.● Applied all notices to vacate in Yardi● Responsible for corrections and explanations on thedelinquency report in preparation for Month End Closeout● Inspected vacated apartments for any damages and appliedcosts to Yardi. Pictures of damages uploaded to Yardi● Processed resident Final account statements● Renewals were printed, delivered, and typed in Blue Moonafter confirmation was made of renewal.● Weblisters/Craigslist/Facebook was updated daily● All other duties as assigned as per the job description Show less

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  Dependable Staffing Agency

  Feb 2019 - Jul 2019

  Assistant Manager

  Assistant Manager-Villa de Valencia (PBV) SAHA/Beacon properties.Processing applicants from the On-Site Waiting list. Interviewed applicants obtaining the necessary documents from the application form. Completing all requirements and submitting the Eligibility Checklist along with the Computation sheet for approval from the compliance department.Processed recertifications according to the 30/60/90 report. Conducted all move-ins. Prepared and submitted Reasonable Accommodations for review. Processed in Yardi the monthly rent and deposits. Show less

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  THE OAKS CONDOMINIUMS HOMEOWNERS ASSOCIATION

  Aug 2019 - Oct 2020

  Community Association Manager

  ● Inspected the community daily for safety issues or concerns● Walked with landscaping supervisor weekly on landscapingconcerns● Request for proposals obtained and submitted to the Boardfor review on special projects● Posted all HOA fees in Quickbooks● Bank deposits made at the end of each daily● Responded to HOA members either through Google voice,emails, or Vinteum (community website)● Assisted the Board with recommendations on the firstedition of the new employee handbook● Inspected the community for any interior pest controlconcerns relaying that to the new pest control company● Inspected the interior of the building for cleanliness afterthe housekeepers would clean weekly● Inspected the interior of the building for any infractions ofthe community policies. Issue violations to HOA members● Supervised and assign the maintenance of any additionaltasks and preventative tasks.● Submitted a Monthly Manager’s report to the Board● Attended all monthly Board meetings off-site● Completed requests for HOA Documents & Covenants,Conditions, and Restrictions (CC&R’s) for Sale of Condos● Assisted with Board Agenda’s and delivery of notifications● Enforced strict parking regulations Show less

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  Volunteers of America-Texas

  Jan 2022 - now

  Property Manager

  Multi site Manager for Huebner Creek Villas I & II and Oxford Trace Apartments.