Tracy Grain

Experience

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  Eastern Airlines, American Express Travel, Expedia.com

  Jun 1987 - Jun 1999

  Travel Agent, Reservation Manager

  - Worked as a Gate Agent for Eastern Airlines at Hartsfield International Airport until they closed in March 1989. Ability to announce good/bad information and handle the fallout. Ability to work under pressure and diffuse difficult situations.- Worked at American Express Vacations as a travel agent on the reservation floor and in the back office with ticketing from April 1989 - December 1996. Booked hotel/air/tour packages to Caribbean and Mexico. Quality checked air reservations and ran tickets. - Worked at Online Fulfillment Services as a Reservation Supervisor and Shift Manager from January 1997 - June 1999. This company did online support and back office functions for Expedia.com and other airline travel websites. Show less

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  Travel Industry

  Jan 1999 - Jan 2004

  Gate Agent
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  Signs By Tomorrow

  Sept 2004 - Mar 2007

  Sign Designer / Maker

  Assembled all types of signage made with various materials – vinyl, wood, coroplast, PVC, etc.Ability to interpret designs, accurate measurements to complete work in a timely manner.Use of assorted printers, laminators, saws and blades.Installation of smaller jobs.Answering phones and general office duties.Taking customer orders for product processingStay at Home Mother

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  Pike Nurseries

  Mar 2007 - Jan 2015

  Responsible for the Annual, Perennial, Vegetable and Herb portion of the greenhouse.Bi-weekly orders of inventory to keep area stocked appropriately throughout the year.Responsible for the accuracy of inventory pricing, markdowns, throwaways and cycle counts.Maintain knowledge of all inventories and cross train with other Department Heads.Work with and train six part-time sales people to assist with customer service and maintaining department.Gave numerous seminars to customers and garden clubs on various gardening topics.Georgia Greenhouse Industry Association Certified in 2007Participate in team meetings to stay informed t of current issues, drive improvement of the operation.Use of Microsoft Word, Excel and the internet daily. Show less

  • Department Head

    Mar 2007 - Jan 2015

  • Department Head

    Mar 2007 - Jan 2015
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  The Home Depot

  Feb 2015 - now

  Garden Sales