
Josh Bennett
Operations Manager

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About me
Operations Manager and Key Visionary
Education

TAFE NSW
2007 -Diploma Sports and recreation specialising in facility management
Experience

JR STONE
Nov 2007 - Feb 2010Operations ManagerManufacturers of Premium precast Sandstone paving materials.Manage all orders from deposit through to delivery and ensure everything is produced on time and allowing enough time for curing of products.Implement new procedures to improve efficiency, and allow for quicker production times and increase in output while reducing costs.Liais with suppliers to manage inventory levels as well as negotiate the best rates based on upcoming volumeIntroduce new productrs and suppliers that saw better quality as well as increased mark upsSchedule deliveries and pickups to make sure trucks were loaded and products delivered on timeOversee and organise the warehouse, to keep pallets and stock stored appropriately, use of forklift to load and unload trucks and stack pallets appropriately.Adhere to OHS standards and procedures to maintain a safe working environmentEvaluate marketing stratergies, to ensure growth and find the best and most profitable way to bring new clients in. Show less

STA Travel
Feb 2010 - Feb 2012Booking AgentWorking as a travel agent, I excelled with strong organisational, relationship building and a natural talent for sales.In my first year winning Rookie of the year for NSW out of all new recruits with the highest net revenueBeing in the top 20 sales people for Contiki holidays for the year.Utilised new marketing strategies and sought business from unique avenuesStrong organisational skills that saw even the more complex itineraries run smoothlyMaintain accurate records Clearly meet KPI’s regularly A strong attention to detail ensuring flight rules, policies and procedures were met. Show less

Keep It Young Fitness
Jul 2012 - Sept 2015Operations ManagerThrough this role I transformed a small indoor bootcamp into a leading fitness facility in the local community. I was able to analyse and evaluate the current procedures and policies of the business and implement strategies to see exponential growthIncrease the overall revenue by an average of 700% from start to my final month at the company through software implementation to manage clients, finances and schedulingIt also saw me thrive in the creation of formatted challenges and events and continued to drive the direction of the business through execution. Show less

BENNEFIT
Sept 2015 - nowOperations Manager and Key VisionaryFrom Outdoor bootcamp to a functional group training facility, then evolving to online and face to face hybrid.Through this role providing a strong vision and lead from the front mentality, growing the business in line with the company vision whilst providing a strong culture and purpose for the team and clients.Adapting to ever changing industry trends, as well as multiple pandemics. Manage the day to day operations of the facility, and constantly evaluate data and metrics to ensure continued patronage in line with growth of new patronage and new revenue streams.Oversee incoming and outgoing expenses, and evaluate the continued growth of the business.Design and implement the vision for the facility including fit out and refurbishments, as well as cost analysis and budgeting for all aspects.Plan and organise community events such as fundraisers, fitness and nutrition challengers as well as unique fitness competitions and events. Develop + implement policies and procedures to ensure compliance with industry standards.Manage and train new and existing coaches and all team membersMonitor and evaluate marketing stratergies to achieve growth Show less

CM Wellness
Jun 2022 - Feb 2024General Manager - Fit ProjectWorking to introduce and manage the growth of a new gen pop division in an existing NDIS wellnes provider.Building strong relationships while demonstrating strong communication skills, through direct to customer and business partnerships.Head up the fit project division and achieve clear measurable KPI’s.Report directly to the MD and demonstrate a leadersahip to grow the business from scratch while monitoring and evaluating marketing stratergies to achieve growth.Lead a team and develop clear policies and procedures to ensure customer satisfaction, growth and adherence to industry standards. Show less

Lifeguarding Services Australia
Jul 2024 - Dec 2024Cluster Manager
Crossfit Electrify
Dec 2024 - nowBusiness ManagerImprove the onground experience for all members which has seen an increase attendance of 118%Multi tasking, varied roles while coaching 30+ sessions each week, plus head of programming for all sessions, which resulted in improved results and increase in member satisfactionIncreasing social media engagement by 300% in a short periodOversee, implement and build sales of new memberships, retail and programsCreation of marketing stratergies to see an increase in memb ership by 21%Expert in relationship development which not only saw an increase in client satisfaction but also resulted in a churn rate of zeroKey in brand development ensuring that we have a constant message whenever talking to our clients and prospective clientsManage and implement new product development and new revenue streams Show less
Licenses & Certifications

Project Row and Ski Certified
Projects MethodJan 2019
Certificate 4 Fitness
Fitness AustraliaApr 2012
Certificate 3 Fitness
Fitness AustraliaFeb 2012
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